Most elements of the Digital Contact Center Platform elements are ready, Microsoft says by Jason Gumpert Microsoft representatives share details of what's ready to go and what will be changing AI AI and Machine Learning Azure Call Tracking Customer Engagement Customer Experience (CX) Customer Service Customer Service Customer Service Insights Dynamics 365 Inspire 2022 Networking Nuance Power Automate Power Virtual Agents Power platform Sales & Marketing Telephony
Microsoft releases Dynamics 365 and Power Platform 2022 release wave 2 plans by Jason Gumpert Over 500 printed pages of updates to features, governance, developer tools, and more AI Business Central Commerce Customer Engagement Customer Voice Data Management Dataverse (CDS) Dynamics 365 Finance and Operations Financial Management Governance, Risk, and Compliance (GRC) Human Resources (Talent) Mixed Reality Power Apps Power Apps Portals Power Automate Power BI Power Virtual Agents Power platform
Power Platform Updates: Power Pages; Power BI Report Server; Data Service Client; Connectors by MSDW Reporter The latest Power Platform updates BI and Reporting Data Management Dataverse (CDS) Document Automation Document Management Portals Power Apps Power Apps Portals Power Automate Power BI Power Virtual Agents Power platform
Build 2022: Microsoft previews new authoring for Power Virtual Agents bots by MSDW Reporter Virtual Agents will add pro-code capabilities of Azure Bot Framework Composer Build 2022 Customer Experience (CX) Customer Service Power Virtual Agents Power platform
MSDW Podcast: Scott May & Rod Donovan on the evolution of Power Platform opportunities for Microsoft partners by MSDW Reporter Business Process Mgmt Configuration & Development Dataverse (CDS) Dynamics 365 MSDW Podcast Power Apps Power Automate Power BI Power Virtual Agents Power platform Workflow Management
The Shift to Customer Experience in Retail published by Prodware Customer xxperience overtakes price and product AI Commerce Consumer Goods Contact Center Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights Customer Voice Direct Store Delivery (DSD) Dynamics 365 E-Commerce Email Management Fashion Footwear Marketing Marketing Automation Marketing Insights Mixed Reality Mobile Applications Portals Power Apps Portals Power Virtual Agents Power platform Product Visualize Retail Retail POS Web Storefront
How Dynamics CRM/CE Partners Benefit from ITSM Technology published by Prodware How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Hosting Services IT Asset Management (ITAM) IT Service Management (ITSM) Inventory Management KPIs Knowledge Management Microsoft Office 365 Portals Power Apps Portals Power Virtual Agents Power platform Professional Services Robotic Process Automation (RPA) Service Management Software Time & Attendance User Adoption Workflow Management xRM
A Guide to Becoming an Intelligence-Driven Organization published by Avanade Migrating to a future-ready AI and IA platform will enable digital transformation success and significant growth AI AI and Machine Learning Automotive Azure Customer Experience (CX) Dynamics 365 Dynamics CRM Finance and Operations Governance, Risk, and Compliance (GRC) Industrial Equipment Integration Internet of Things (IoT) Manufacturing Mixed Reality Power Apps Power Automate Power Virtual Agents Power platform Security
15+ Smart Ways to Enhance Your Dynamics 365 CRM and Dataverse (Power Apps) Productivity published by Inogic The right combination of Dynamics 365 CRM & Dataverse (Power Apps) productivity apps that will help you to achieve your maximum productivity and reach higher ROI Dataverse (CDS) Dynamics 365 Dynamics CRM Power Apps Power Apps Portals Power Automate Power BI Power Virtual Agents Power platform
Your Ultimate Guide to Start Reselling Microsoft Power Platform published by Sherweb Show your clients how easy it is to manage, automate and analyze their data with this no-code/low-code application Partner Strategy Power Apps Power Apps Portals Power Automate Power BI Power Virtual Agents Power platform
