Microsoft extends Copilot AI features across Microsoft 365, Power Platform by Jason Gumpert Power Apps and Power Automate are "moving from custom code, to low-code, to natural language authoring." AI and Machine Learning Azure Customer Experience (CX) Document Automation Knowledge Management MSDW Audio Power Apps Power Automate Power Virtual Agents Power platform
Microsoft reveals new AI tools for ERP and CRM with Dynamics 365 Copilot by Jason Gumpert Copilot tools for various apps will add content creation, natural language queries, and predictive alerts AI AI and Machine Learning Business Central Content Management Customer Insights Customer Service Data Management Dynamics 365 Dynamics CRM Dynamics NAV Finance and Operations MSDW Audio Marketing Power Virtual Agents Sales & Marketing
MSDW Podcast: Microsoft Power Platform Conference 2022 Recap by MSDW Reporter Databases Dataverse (CDS) MSDW Podcast Power Apps Power Automate Power Pages (Power Apps Portals) Power Virtual Agents Power platform
Most elements of the Digital Contact Center Platform elements are ready, Microsoft says by Jason Gumpert Microsoft representatives share details of what's ready to go and what will be changing AI AI and Machine Learning Azure Call Tracking Customer Engagement Customer Experience (CX) Customer Service Customer Service Customer Service Insights Dynamics 365 Inspire 2022 Networking Nuance Power Automate Power Virtual Agents Power platform Sales & Marketing Telephony
Microsoft releases Dynamics 365 and Power Platform 2022 release wave 2 plans by Jason Gumpert Over 500 printed pages of updates to features, governance, developer tools, and more AI Business Central Commerce Customer Engagement Customer Voice Data Management Dataverse (CDS) Dynamics 365 Finance and Operations Financial Management Governance, Risk, and Compliance (GRC) Human Resources (Talent) Mixed Reality Power Apps Power Automate Power BI Power Pages (Power Apps Portals) Power Virtual Agents Power platform
The Shift to Customer Experience in Retail published by Prodware Customer xxperience overtakes price and product AI Commerce Consumer Goods Contact Center Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights Customer Voice Direct Store Delivery (DSD) Dynamics 365 E-Commerce Email Management Fashion Footwear Marketing Marketing Automation Marketing Insights Mixed Reality Mobile Applications Portals Power Pages (Power Apps Portals) Power Virtual Agents Power platform Product Visualize Retail Retail POS Web Storefront
How Dynamics CRM/CE Partners Benefit from ITSM Technology published by Prodware How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Hosting Services IT Asset Management (ITAM) IT Service Management (ITSM) Inventory Management KPIs Knowledge Management Microsoft Office 365 Portals Power Pages (Power Apps Portals) Power Virtual Agents Power platform Professional Services Robotic Process Automation (RPA) Service Management Software Time & Attendance User Adoption Workflow Management xRM
A Guide to Becoming an Intelligence-Driven Organization published by Avanade Migrating to a future-ready AI and IA platform will enable digital transformation success and significant growth AI AI and Machine Learning Automotive Azure Customer Experience (CX) Dynamics 365 Dynamics CRM Finance and Operations Governance, Risk, and Compliance (GRC) Industrial Equipment Integration Internet of Things (IoT) Manufacturing Mixed Reality Power Apps Power Automate Power Virtual Agents Power platform Security
15+ Smart Ways to Enhance Your Dynamics 365 CRM and Dataverse (Power Apps) Productivity published by Inogic The right combination of Dynamics 365 CRM & Dataverse (Power Apps) productivity apps that will help you to achieve your maximum productivity and reach higher ROI Dataverse (CDS) Dynamics 365 Dynamics CRM Power Apps Power Automate Power BI Power Pages (Power Apps Portals) Power Virtual Agents Power platform
Your Ultimate Guide to Start Reselling Microsoft Power Platform published by Sherweb Show your clients how easy it is to manage, automate and analyze their data with this no-code/low-code application Partner Strategy Power Apps Power Automate Power BI Power Pages (Power Apps Portals) Power Virtual Agents Power platform