Parature
After years of development, Microsoft has moved over the right capabilities to Dynamics 365
Parature will go into a support state as Microsoft embraces more well-integrated solutions like Portals and CaféX.
Dynamics CRM partners have been briefed on an end of sales, support for the two acquired solutions
With the release of Dynamics CRM 2016, Microsoft embarks on a new approach to embedding Azure services and Office 365 capabilities into in a range of areas.
Microsoft used to be about demarcation, but now it is about seamless experiences, says GM Bill Patterson in a new interview
With CRM 2016, Dynamics CRM will continue its ambitious development cadence and its commitment to working well with other product teams
- CRM 2016
- Cortana
- Customer Engagement
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Delve
- Document Automation
- Document Management
- Dynamics 365
- Dynamics CRM
- Email Management
- Enterprise Content Mgmt
- FantasySalesTeam
- FieldOne
- Machine Learning (ML)
- Marketing
- Mobile Applications
- Parature
- Power Automate
- Project Service Automation
- Sales
- Sales & Marketing
- Service Management
Parature and Microsoft’s 2015 US State of Multichannel Customer Service Report finds that winning customer service is in the eye of the beholder.
More than 30 enhancements include unified portals, expanded language support, real time chat translation, API enhancements
“Beyond the service queue” visibility, machine translation, and omni-portal updates all due in Q1 and Q2
The five part solution roadmap, FY14 financial performance, new buzzwords, and more in day one of #FAE14
- AX 2012 R3
- AX 7
- BI and Reporting
- Business Central
- CRM 2015
- Customer Engagement
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Dynamics GP
- Dynamics NAV
- Marketing
- NAV 2015
- Parature
- Power Automate
- SaaS
- Sales
- Sales & Marketing
- Social Listening
- Web Client
A selection of announcements from the Dynamics partner channel
Vega, the next Dynamics CRM major release, is due in late 2014 and will introduce new software compatibility
Parature sales accelerating under Microsoft ownership, exec says
CRM Online customers begin to see the update to their systems, while CRM 2013 Service Pack 1 expected shortly
Details of this release wave cement Microsoft’s commitment to a broader product strategy
- CRM 2013
- CRM Online
- Customer Engagement
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Dynamics 365
- Dynamics CRM
- Dynamics CRM Online
- Marketing
- Marketing Automation
- Marketing Resource Mgmt (MRM)
- MarketingPilot
- NetBreeze
- Parature
- Sales
- Sales & Marketing
- Social Networks
- Unified Service Desk
- Workflow Management
- xRM
Active release schedules will deliver new Dynamics ERP apps, more targeted features.
Microsoft promises expanded investment in product development with an eye toward bolstering Dynamics CRM’s knowledge and interaction management
An inaugural group of Dynamics CRM partners are receiving their introduction to Parature's products and its delivery opportunities this week
How Microsoft Social Listening and Parature will form the basis for Dynamics CRM's approach to social listening and engagement
Patterson joins Parature team as senior director, customer self service solutions
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June 14, 2023
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