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Microsoft to discontinue Social Engagement, focus efforts on Dynamics 365 Market Insights
Natural language processing will be augmented with machine learning, says product director Francois Ruf
Details of this release wave cement Microsoft’s commitment to a broader product strategy
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Single new price point aims to maintain simplicity in expanding product suite
How Microsoft Social Listening and Parature will form the basis for Dynamics CRM's approach to social listening and engagement
The team delivered on its plan to release CRM 2013, setting up a roadmap of enhancements in social, marketing, and customer service in 2014
The social monitoring software is set to be re-released with enterprise scale, running on Azure in Q1 2014
How to begin planning the impact of the next major release of Dynamics CRM in spite of the limited details
Optimism on product direction, mixed with caution in Microsoft's enterprise progress
Aiming to deliver more process-driven apps in a new experience on more platforms in upcoming releases
Swiss social data analytics firm showcased in Convergence 2013 Keynote
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