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Recent Videos

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Tools for the ERP Admin in Business Central SaaS

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Should I Really Automate My Payables? A Non-Sales Perspective

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How Dynamics GP Users Can Eliminate Waste with Six Sigma Principles

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Managing Modern Retail Obligations with Maximum Efficiency

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Getting Started With eCommerce Using Microsoft Dynamics

Microsoft Social Engagement

Microsoft to discontinue Social Engagement, focus efforts on Dynamics 365 Market Insights

by
Jason
Gumpert

Microsoft to discontinue Social Engagement, focus efforts on Dynamics 365 Market Insights


  • Dynamics 365
  • Dynamics CRM
  • Customer Engagement
  • Sales
  • Marketing
  • Microsoft Social Engagement
  • Artificial Intelligence (AI)
  • NetBreeze

Podcast Review: Dynamics 365 CRM training, consulting, and conferences with Microsoft MVP Julie Yack

by
Eamon
McCarthy Earls
A writeup of the MSDW Podcast episode with Microsoft MVP Julie Yack, including the themes of training, roadmap, and conferences.

  • Dynamics CRM
  • Dynamics 365
  • Customer Engagement
  • Dataverse (CDS)
  • Power platform
  • xrm
  • Microsoft Social Engagement
  • Common Data Service
  • LinkedIn Sales Navigator

MSDW Podcast: Dynamics 365 CRM training, consulting, and conferences with Microsoft MVP Julie Yack

by
Jason
Gumpert
A discussion of conferences, training, and keeping up with the Dynamics 365 product roadmap.

  • Dynamics CRM
  • Dynamics 365
  • Customer Engagement
  • Training
  • MSDW Podcast
  • Microsoft Social Engagement

Two new predictive tools for Microsoft Dynamics 365 will help measure, act on customer intent

by
Jason
Gumpert
Versium Predict integration readies for launch, and Microsoft Social Engagement is adding new machine learning to analyze intent, create CRM entities.

  • Dynamics 365
  • Sales
  • Marketing
  • Customer Engagement
  • Customer Service
  • Social Listening
  • Machine Learning (ML)
  • eXtreme365 Lisbon 2017
  • Versium
  • Microsoft Social Engagement

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