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Customer Inquiry Portals: Reduce Inquiries And Create Self-Serving Customers

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With Salesforce partnership, the Microsoft Dynamics CRM community backlash begins

by
Jason
Gumpert
Dynamics CRM professionals take to Twitter to express disbelief, unhappiness with the news

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Microsoft and Salesforce seal partnership with focus on Office 365, Windows integration

by
Jason
Gumpert
ExactTarget acquisition, selection of Nadella as CEO created conditions for closer relationship, said Saleforce's Benioff

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Dynamics Introspective: Will marketing acquisitions change CRM competitiveness?

by
Jason
Gumpert
With the Salesforce acquisition of ExactTarget, what's next for CRM customers adopting marketing platforms?

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