Customer Insights
Scott Guthrie's role expands, with group known as Cloud + AI.
Ulrik Breval Carlsson, “The CRM Chart Guy,” compares the numerous analytics options for Dynamics 365, and guides us to selecting the right tools based on what we need them to do.
Broad range of updates reviewed on day 3 of “executive briefing” including Common Data Service, Customer Insights, security, user interface, and more.