Customer Insights

Recent Videos

Webcast

45:45

Transform Your Channel: Impartner PRM for Dynamics 365 CE

Webcast

59:46

Your Guide to Accounts Receivable for Dynamics BC

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31:12

Easily Create Training (and So Much More!) with ClickLearn

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27:12

Never Miss a Report Again! Schedule Them in Business Central

Webcast

56:3

Improve sales in Microsoft Dynamics 365 with Machine Learning

Webcast

43:47

Dynamics 365 Business Central: Overcoming the reluctance to upgrade

Product Demo

1:40

Ready to modernize your subscription business in D365 Finance & Operations?

Customer Insights

Microsoft re-org on intelligent cloud and edge adds more AI to Biz Apps group

MSDW

Reporter

Scott Guthrie's role expands, with group known as Cloud + AI.

Select the right analytical option for Microsoft Dynamics 365 Customer Engagement

Ulrik

Breval Carlsson

Ulrik Breval Carlsson, “The CRM Chart Guy,” compares the numerous analytics options for Dynamics 365, and guides us to selecting the right tools based on what we need them to do.

Microsoft plans Dynamics 365 CRM architecture cleanup, separating the platform from apps

Jason

Gumpert

Broad range of updates reviewed on day 3 of “executive briefing” including Common Data Service, Customer Insights, security, user interface, and more.

Upcoming Events

August 12, 2020

Building a digital supply chain with the Blue Horseshoe Supply Chain Cloud and D365 Supply Chain Management
August 18, 2020

Make Dynamics 365 Finance and Operations Sell for You
August 19, 2020

Introduction to the Power Platform: What partners need to know
August 20, 2020

Perfecting Setup in D365FO: Data Migration's purpose, iterations, and biggest misconceptions
August 25, 2020

AP Automation for Dynamics ERPs: Microsoft's Preferred Solution
August 27, 2020

Streamline your Month-End Close in Dynamics SL
September 11, 2020

Microsoft Dynamics 365 Field Service: Resource Scheduling Optimization