Customer Insights

Microsoft re-org on intelligent cloud and edge adds more AI to Biz Apps group

Scott Guthrie's role expands, with group known as Cloud + AI.

Artificial Intelligence (AI)
BI & Reporting
Cloud
Customer Insights
Dynamics 365
Dynamics AX
Dynamics CRM
Microsoft Azure
Microsoft Corporate
Power BI

Select the right analytical option for Microsoft Dynamics 365 Customer Engagement

by Ulrik Breval Carlsson , Sr. Solution Architect & Readiness Expert, Elev8 Solutions & The CRM Chart Guy

Ulrik Breval Carlsson, “The CRM Chart Guy,” compares the numerous analytics options for Dynamics 365, and guides us to selecting the right tools based on what we need them to do.

BI & Reporting
Customer Insights
Dashboards
Dynamics 365
Microsoft Excel
Power BI

Microsoft plans Dynamics 365 CRM architecture cleanup, separating the platform from apps

by Jason Gumpert, Editor

Broad range of updates reviewed on day 3 of “executive briefing” including Common Data Service, Customer Insights, security, user interface, and more.

Customer Insights

Microsoft re-org on intelligent cloud and edge adds more AI to Biz Apps group

Select the right analytical option for Microsoft Dynamics 365 Customer Engagement

Microsoft plans Dynamics 365 CRM architecture cleanup, separating the platform from apps

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