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If you would like to contribute articles...
customer experience
Sportswear giant Columbia will use Microsoft Dynamics 365, Azure to strengthen consumer engagement
by
Dann Anthony Maurno
, Assistant Editor
Durable, 80-year-old consumer brand expects Microsoft Cloud to modernize its consumer experience
BI & Reporting
Customer Engagement
customer experience
Customer Relationship Mgmt
Data Integration
Data Management
Digital Transformation
Dynamics 365
E-Commerce
Master Data Mgmt
Microsoft Azure
Microsoft Corporate
Mobile Applications
Retail
Retail POS
Textile & Apparel
A value-based pricing model: Microsoft & partners look at where to begin
by
Dann Anthony Maurno
, Assistant Editor
Value-based pricing is based not on your costs, but your service’s worth to the customer, explain Microsoft’s Melissa Mulholland and three Microsoft partners
Cloud
customer experience
customer retention
Data Integration
Data Migration
Dynamics 365
Dynamics AX
Dynamics CRM
Dynamics GP
Dynamics NAV
Email Management
Enterprise Architecture
Licensing
Managed Services
Microsoft Corporate
Are retailers ready to link IT investment to customer experience? New report tracks multichannel experiences
by
Jason Gumpert
, Editor
Priorities and investments will vary, but impact on customer experience should be a constant criteria, say experts.
customer experience
Customer Service
Dynamics 365
Mobile Applications
NRF BIG Show 2018
Omnichannel
Retail
Retail POS
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