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Recent Videos

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Portals Community Call, May 2022: Fun with Liquid and Javascript

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Roadmaps to e-Commerce Innovation for Dynamics 365 Customers

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Expert Panel: The Rise of the Subscription Economy and Microsoft’s Position in It

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What is the Microsoft Dynamics 365 HEADSTART Methodology

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Transforming Manufacturing Operations with Bluestar PLM and Dynamics 365

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More customer experience Videos

customer experience

Sportswear giant Columbia will use Microsoft Dynamics 365, Azure to strengthen consumer engagement

by
Dann Anthony
Maurno
Durable, 80-year-old consumer brand expects Microsoft Cloud to modernize its consumer experience

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A value-based pricing model: Microsoft & partners look at where to begin

by
Dann Anthony
Maurno
Value-based pricing is based not on your costs, but your service’s worth to the customer, explain Microsoft’s Melissa Mulholland and three Microsoft partners

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Are retailers ready to link IT investment to customer experience? New report tracks multichannel experiences

by
Jason
Gumpert
Priorities and investments will vary, but impact on customer experience should be a constant criteria, say experts.

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