customer experience

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Output Management Solution for Dynamics, Introducing Lasernet!

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Visionet Named 2021 Partner of the Year Finalist for Dynamics 365 Commerce

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Lasernet Connector for Microsoft Dynamics Business Central

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Introducing ServiceTeam®—a New ITSM Power App for Microsoft Partners & MSPs

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How To Make Your Microsoft Dynamics ERP the Single Source of Truth for Finance

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Panel Discussion: Getting to CRM Success in 30 days

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How to Create an Automated Winback Series using the emfluence Marketing Platform

customer experience

Sportswear giant Columbia will use Microsoft Dynamics 365, Azure to strengthen consumer engagement

Dann Anthony

Maurno

Durable, 80-year-old consumer brand expects Microsoft Cloud to modernize its consumer experience

A value-based pricing model: Microsoft & partners look at where to begin

Dann Anthony

Maurno

Value-based pricing is based not on your costs, but your service’s worth to the customer, explain Microsoft’s Melissa Mulholland and three Microsoft partners

Are retailers ready to link IT investment to customer experience? New report tracks multichannel experiences

Jason

Gumpert

Priorities and investments will vary, but impact on customer experience should be a constant criteria, say experts.

Upcoming Events

September 16, 2021

European Shipping Forum: Productivity, trade law, and supply chain evolution
September 21, 2021

New Customer Engagement Trends for Dynamics 365 Organizations
September 22, 2021

Building a Marketing Sales Funnel for Dynamics 365 CRM
September 23, 2021

Portals Community Call, September 2021: Securing Power Apps Portals
September 28, 2021

Dynamics 365 Expert Panel: Getting CRM Right for the Future
September 29, 2021

Success Story: Transforming Sales with CPQ for Dynamics 365
September 30, 2021

EFT in Microsoft Dynamics 365 Business Central & NAV: Lessons learned the hard way