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CRM 2016
A selection of the latest insights from the Dynamics 365-CRM blogs
Chuck Ingram of Tribridge walks us through the on-premise/off-premise options for Microsoft Dynamics 365, and making the decision to go all-cloud or opting for dual licensing.
A selection of announcements from the Dynamics partner channel
A selection of the latest insight from the Dynamics CRM blogs
Dynamics CRM 2016, both Online and on-prem, are highly adaptable. And you, the user, can adapt it yourself, says author Nicolae Tarla.
Now you have choices. An expert in both Dynamics AX and Dynamics CRM helps you narrow it down.
Having spent more time than ever before dealing with customer service departments, the author reflects on why companies fail to deliver a satisfactory experience and how CRM 2016 could offer a fix.
FieldOne, Adxstudio acquisitions will be re-launched in 2016 Q2, along with new project service capabillities and Azure-based services for Social Engagement.
CRM 2016’s Word templates provide better capabilities, but still require a skilled user to manage.
Recent announcements from around the Dynamics partner channel.
Now in preview, user-level task flows provide a guided experience without the forms, grids, or navigation.
From leadership changes to hiring trends to new tools and
technology, the Dynamics CRM team took on a challenging mix of issues in 2015
With the release of Dynamics CRM 2016, Microsoft embarks on a new approach to embedding Azure services and Office 365 capabilities into in a range of areas.
More of a step-change than an upgrade, Microsoft promises "A new era of customer engagement" with CRM 2016.
Singh to report to C+E head Scott Guthrie after 3.5 years as key report under Stutz's leadership
Interactive service hub, knowledgebase authoring and recommendations, voice of customer on tap for CRM 2016 and beyond.
Microsoft used to be about demarcation, but now it is about seamless experiences, says GM Bill Patterson in a new interview
A business process focus will give context to technical and functional improvements in the product, says Microsoft GM Bill Patterson
From the future of SMB ERP to the gap between CRM Online on-premise, we make some unsolicited guesses about what might be on the table for discussion at Summit this week.
With recent CRM-related acquisitions both inside and outside of the Dynamics channel, Microsoft has made it clear that ISVs must exercise great care in planning their next moves.
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