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CRM 2015
Global technology provider Zones deployed Dynamics CRM to redefine the workplace experience by improving collaboration and unifying customer-facing efforts.
- BI and Reporting
- Business Process Mgmt
- Business Rules Mgmt
- CRM 2015
- Customer Engagement
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Data Integration
- Data Management
- Data Migration
- Dynamics 365
- Dynamics CRM
- Marketing
- Order Management
- Professional Services
- Sales
- Sales & Marketing
- Software
The Oklahoma City Thunder wanted to take their sales and fan experience from good to great, and they were willing to rethink both CRM and data management to get there
How SLAs and Entitlements have revamped CRM's Service Module over the last two years.
Using Microsoft Social Engagement Together with Dynamics CRM
Tuesday, November 17, 2015 @ 12:00 PM
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Jukka
Niiranen
Consultant, Digital Illustrated
Anvia Yrityspalvelut Oy
What do you do when you've outgrown your CRM 2013 or 2015 implementation?
A selectino of recent announcements from around the Dynamics partner channel
A selection of the latest insight from the Dynamics CRM blogs
A selection of the latest insight from the Dynamics CRM blogs
This summer's newly released CRM 2015 mobile apps bring more core capabilities to phone platforms, make some progress on offline capabilities.
Microsoft Dynamics CRM 2015: New Features and Benefits from an All-Star User Perspective
Wednesday, September 16, 2015 @ 12:00 PM
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Britta
Scampton
Systems Design Engineer, BGM TruNorth Wealth Partners
Zara
Kamruddin
Sr. CRM Consultant, NexusTek
While the move away from the desktop has been a boon for many startups and app developers, it can pose a challenge for companies with established applications.
CRM 2015 has introduced enhanced SLAs, which offer a range of deeper support options – and more complex rules.
Previews of Dynamics CRM, Dynamics Marketing and Social Engagement available through December 1
Dynamics CRM Snapshot 3D offers hierarchical backups, deep clones and deep rollbacks, plus repeatable CRM workflows
A selection of the latest insight from the Dynamics CRM blogs
Microsoft MVP Jason Lattimer’s new CRM Developer Extensions project aims to add the kind of efficiencies that Microsoft offered through the discontinued CRM Developer Toolkit for Visual Studio
Microsoft looks to build on strong CRM sales growth in FY2015 by adding partners and upping existing partner goals in 2016
A selection of recent announcements from around the Dynamics channel
A selection of recent insights on the latest CRM 2015 update capabilities and best practices
CRM Online and Dynamics Marketing updates range from Office 365 integration to UI evolution to APIs and more
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