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If you would like to contribute articles...
CafeX
CafeX plans broad Microsoft Dynamics 365 integration for omnichannel customer engagement
by
Linda Rosencrance
Immersive solution extends in-app live assistance to customers, with first look planned for November, general availability in 2017.
CafeX
Customer Relationship Mgmt
Customer Service
Dynamics 365
Dynamics CRM
Financial Services
Microsoft Corporate
Mobile Applications
Microsoft's quest for omni-channel service lives on in Dynamics 365 with Portals, CaféX
by
Jason Gumpert
, Editor
Parature will go into a support state as Microsoft embraces more well-integrated solutions like Portals and CaféX.
CafeX
CRMUG Summit 2016
Customer Service
Dynamics 365
Dynamics CRM
Parature
Portals
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