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CafeX

CafeX plans broad Microsoft Dynamics 365 integration for omnichannel customer engagement

by

Linda

Rosencrance

Immersive solution extends in-app live assistance to customers, with first look planned for November, general availability in 2017.

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CafeX

Microsoft's quest for omni-channel service lives on in Dynamics 365 with Portals, CaféX

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Jason

Gumpert

Parature will go into a support state as Microsoft embraces more well-integrated solutions like Portals and CaféX.

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