How Dynamics 365 / AX Managed Services Optimize Your ERP Investment

Tuesday, March 21, 2017 @ 2:00 PM EDT


Join us as we share how Avanade’s Dynamics 365 clients are optimizing their investment by outsourcing the day-to-day management of their mission-critical business applications.

Managed Services Director Lasse Olsen will also examine how today's Dynamics AX 2009 or 2012 users are preparing their teams and systems for the full range of Dynamics 365 options, from on-premise to cloud. Companies that plan today are realizing benefits including:

  • Lower total cost of application ownership
  • Reduced risk of system downtime due to consistent system monitoring and application of critical updates
  • Increased IT team productivity as key IT resources are freed up to work on adding value to your business vs. break-fix activities

Our agenda will also cover:

  • Customer support plans and how they work
  • Customer support operation model
  • Customer stories and benefits from Managed Services for Dynamics 365 for Operations
  • Migration path to Dynamics 365 for Operations


Director, Managed Services, Avanade