At their recent Inspire online conference, Microsoft announced their Digital Contact Center Platform strategy, combining Azure, Dynamics 365, Teams, the Power Platform and Nuance – and crucially, a core contact center operations technology partner to bring customer solutions to life.

The stage is set for firms to deliver contextual service and optimize outcomes for their customers. Join Solgari’s John Colgan, Hitachi Solutions' Nick Spillitta and Microsoft MVP Rick McCutcheon as they discuss the opportunity of delivering all-channel, seamless, and effective sales, customer service and marketing experiences to your customers.