How to create the best omni-channel journey for insurers by Wim Geukens Insurance companies can leverage an omni-channel approach with Dynamics 365 to better serve customers Dynamics 365Customer EngagementCustomer ServiceSalesAIDynamics CRM Insurance Artificial Intelligence (AI)Internet of Things (IoT)
MSDW Podcast: Inspire 2019 preview with IAMCP Americas president Jeffrey Goldstein by Jason Gumpert AzureDynamics 365Customer EngagementFinance and OperationsDynamics AXDynamics CRMDynamics GPDynamics NAVMicrosoft CorporatePower platform IAMCPInspire 2019MSDW Podcast
MSDW Podcast: News roundup featuring Inspire 2019 updates, on-prem CRM trends, portals, Power Platform governance, and more by MSDW Editorial Team Dynamics 365Customer EngagementBusiness CentralAIMixed RealityFinance and OperationsDynamics AXDynamics CRMPower platformFlowPowerApps MSDW PodcastInspire 2019
Sales methodology: The yin to the CRM's yang by Claire Gibson In B2B software sales, a strong methodology is required and a well-run CRM solution enables the team reach its goals. Dynamics 365Customer EngagementSalesDynamics CRM
Deploying Microsoft Dynamics 365 CE and Azure in France: CRM on-prem legacy edges toward cloud by Eamon McCarthy Earls Microsoft MVP Clément Olivier explains how his employer, Javista, has approached its clients' CRM needs, from on-prem to the latest Azure tools AzureDynamics 365Customer EngagementDynamics CRM EducationFinancial Services
MSDW Podcast: Linda Rose on selling your technology services business for millions by Jason Gumpert Dynamics 365Dynamics AXDynamics CRMDynamics GPDynamics NAVDynamics SL MSDW Podcast
Microsoft Dynamics Partner Roundup: Partnership; New client; Revenue growth; Acquisition by MSDW Editorial Team A selection of announcements from the Dynamics partner channel Dynamics 365Business CentralDynamics AXDynamics CRMDynamics NAV
Microsoft Dynamics Partner Roundup: Business expansion; Credit unions; Customer support; Revenue growth by MSDW Editorial Team A selection of recent Microsoft partner news and announcements. Dynamics 365Customer EngagementCustomer ServiceBusiness CentralDynamics CRMDynamics NAV Financial Services
Microsoft partner deal: Dynamic Consulting acquires Briware Solutions by MSDW Editorial Team Deal adds expertise in GP and Business Central. Dynamics 365Customer EngagementBusiness CentralFinance and OperationsDynamics AXDynamics CRMDynamics GPPower platform
What does it take to win a Microsoft partner award? An inside look by MSDW Editorial Team The size of your organization doesn't matter--but winning a Microsoft partner award depends on a strong submission AzureDynamics 365Dynamics AXDynamics CRMDynamics GPDynamics NAVMicrosoft CorporatePower platform Software
