Customer journey, industry clouds in focus at Dynamics 365, Power Platform 2021 release wave 1 launch by Jason Gumpert Integrated customer journeys, industry clouds are in focus as more details are unveiled Dynamics 365Customer EngagementMarketingAICustomer InsightsCommerceCustomer VoicePower platformPower BI Financial ServicesHealthcareNot For ProfitRetail 2021 release wave 1
Microsoft publishes 2021 release wave 1 plans for Dynamics 365, Power Platform by Jason Gumpert New GA and preview plans across the business apps portfolio include new early access features that customers can start testing on Feb 1. Dynamics 365Customer EngagementBusiness CentralFinance and OperationsCommerceHuman Resources (Talent)Customer VoicePower platformPower Apps PortalsPower BIPower AutomateDataverse (CDS)Power Apps 2021 release wave 1
MSDW Podcast: AppSource update with John O'Donnell and Rick McCutcheon by MSDW Reporter Dynamics 365Customer EngagementBusiness CentralFinance and OperationsCommerceHuman Resources (Talent)Customer VoicePower platformPower BIPower AutomatePower Apps AppSourceMSDW Podcast
Microsoft Cloud for Healthcare, a new industry-focused solution, launches by MSDW Reporter Builds on standard Microsoft tech like Teams, Azure, Power Platform, and Dynamics 365 apps AzureDynamics 365Customer EngagementMarketingAICustomer InsightsCustomer VoicePower platformPower BIPower AutomateDataverse (CDS)Power Apps Healthcare
Microsoft adds shopper ratings and reviews for Customer Voice with Wonderflow integration by MSDW Reporter Added data and sentiment analysis gained from e-commerce sites augments direct customer feedback, Microsoft believes Dynamics 365Customer Voice
