Call Journey partners with Microsoft on voice data analytics by MSDW Reporter Data from voice calls will feed into Azure, productivity, business apps systems, companies state. AzureAI and Machine LearningDatabasesDynamics 365Customer EngagementCustomer ServiceSalesAICustomer InsightsSales InsightsPower platformPower BI
Microsoft Dynamics Partner Roundup: Supply chain; Project modeling; Partnership; New contract by MSDW Reporter A selection of announcements from the Dynamics partner channel AzureDynamics 365Customer EngagementSalesFinance and OperationsDynamics AXDynamics CRM DistributionGovernmentManufacturingRetail
Improve Sales with AI in Microsoft Dynamics 365 by Stefano Tempesta D365 Sales Insights now gives organizations out of the box access to predictive analytics that could only be customized in years past. AzureAI and Machine LearningDynamics 365Customer EngagementSalesAISales Insights Artificial Intelligence (AI)
First Take: Key updates for Dynamics 365 Customer Experience apps in 2020 release wave 2 by Heidi Neuhauser A new mobile sales experience, service integrations, a quickly approaching deadline for customers, and a lot more Dynamics 365Customer EngagementCustomer ServiceMarketingSalesPower platformPower Apps PortalsPower BIPower AutomateCommon Data Service (CDS)Power Apps
Microsoft reveals 2020 release wave 2 plans for Power Platform, Dynamics 365 by Jason Gumpert A range of improvement, including launch of new apps in the October 2020 to March 2021 timeframe. Dynamics 365Customer EngagementCustomer ServiceField ServiceMarketingProject Service AutomationSalesFinance and OperationsCommerceHuman Resources (Talent)Power platformPower Apps PortalsPower BIPower AutomateCommon Data Service (CDS)Power Apps
The B2B Perspective on Marketing Resource Effectiveness published by ClickDimensions How are B2B marketers utilizing outside resources to optimize results? Dynamics 365Dynamics CRMCustomer EngagementSalesMarketingCustomer Service
Advanced Email Sends Using Microsoft Dynamics 365/CRM Workflows published by ClickDimensions 2 ways you can configure Microsoft Dynamics and ClickDimensions to handle this Dynamics 365Dynamics CRMCustomer EngagementSalesMarketing
How-to Improve Sales Coaching and Dynamics 365 (CRM) ROI published by Alithya 12 metrics that will change how you look at sales management Dynamics 365Dynamics CRMCustomer EngagementSalesMarketing
How Services can Help Microsoft Dynamics 365 Marketers Yield Better Results published by ClickDimensions Moving from DIY (Do it Yourself) to DIFM (Do it For Me) Dynamics 365Dynamics CRMCustomer EngagementSalesMarketing
The Customer Journey in Travel and Hospitality published by PowerObjects, An HCL Technologies Company Digitising your business and your customer experience to drive profitability and brand equity Dynamics 365Dynamics CRMCustomer EngagementSalesMarketing
Aventics Implements Dynamics D365/CRM to Create a Common "Sales" Language Across the Business published by Alithya Able to integrate existing Microsoft technology and move to the cloud Dynamics 365Dynamics CRMCustomer EngagementSalesMarketing
Synthetic Diamond Manufacturer, Element Six, Switches from SalesForce to Microsoft Dynamics CRM published by Alithya Lower cost to maintain Dynamics CRM than Salesforce.com Dynamics CRMSalesMarketingCustomer EngagementDynamics 365
Velaro Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM... Dynamics CRM Sales Marketing Customer Engagement Dynamics 365
ClickDimensions: Email Marketing and Marketing Automation for Microsoft Dynamics CRM ClickDimensions is the top rated, Microsoft-certified Marketing Automation solution for Microsoft Dynamics CRM... Dynamics CRM Sales Marketing Customer Engagement Dynamics 365
k-eCommerce for Microsoft Dynamics A k-eCommerce web store creates a complete and synchronized eCommerce environment that is connected to your ERP. The k-... Dynamics AX Dynamics GP Dynamics CRM Dynamics NAV Business Central
