Updates to Dynamics 365 media and entertainment accelerator adds Teams integration, content workflow support by Jason Gumpert Version 2.0 expands the data model for events, adds portals, uses Teams API for new guest participation Content Management Customer Engagement Dataverse (CDS) Dynamics 365 Enterprise Asset Mgmt Enterprise Content Mgmt Media & Entertainment Portals Power Apps Power Apps Portals Power Automate Power BI Power platform Sales Sales & Marketing
My favorite new features coming to Microsoft Dynamics 365 Sales, Marketing, and Customer Service in 2021 release wave 2 by Heidi Neuhauser 15 new and updated capabilities that are sure to improve customer experiences Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Marketing Marketing Automation Sales Sales & Marketing Telephony
Digital adoption vendor Whatfix launches Dynamics 365 CE integration by MSDW Reporter Adds to company's Microsoft integration suite that includes Teams, Office 365, SharePoint Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Marketing Sales Training User Adoption
Microsoft Teams customers to gain new level of Dynamics 365 access by Jason Gumpert No-cost read and edit access to D365 CRM entities is coming to Teams users, Microsoft has announced Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Management Dynamics 365 Field Service Inspire 2021 Marketing Microsoft Teams Sales Sales & Marketing
Microsoft Cloud for Nonprofit updates roadmap with Volunteer Management app, new fundraising features by Jason Gumpert LinkedIn integration, donations workflow to arrive in May, with volunteer app and more due in autumn 2021 Azure Compute Credit Card Processing Customer Engagement Dataverse (CDS) Donor Management Dynamics 365 Not For Profit Payment Processing Power Apps Power Apps Portals Power platform Sales Sales & Marketing xRM
How Emerging CX Technology Solutions Meet Evolving Customer Expectations published by Avtex, a TTEC Digital company Learn how you can leverage modern CX solutions to deliver high-quality, omnichannel experiences to your customers Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Financial Services Healthcare Insurance Media & Entertainment Medical Devices Retail Sales
How to Build a Customer Journey Map with Microsoft Dynamics CRM/CE published by emfluence Take your company’s sales and marketing alignment to the next level Customer Engagement Dynamics 365 Dynamics CRM Email Management Field Service Marketing Marketing Automation Marketing Resource Mgmt (MRM) Project Operations Project Service Automation Sales Sales & Marketing Sales & Ops Planning
How to Increase Customer Engagement with CPQ published by Experlogix Automating the configure-price-quote (CPQ) process with a highly configurable solution can save time and reduce costs. Automotive Business Central CPQ (Configure, Price, Quote) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Industrial Equipment Manufacturing Medical Devices Sales Sales Quoting Sales/Product Configurator Utilities Windows & Doors
The Ultimate CPQ Buyer's Guide for Microsoft Dynamics Users published by Experlogix Take the complexity out of quote and order automation with configure, price, quote (CPQ) software Business Central CPQ (Configure, Price, Quote) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Sales Sales Quoting Sales/Product Configurator
How to Drive Rapid ROI with CPQ for Microsoft Dynamics published by Experlogix Improve your bottom line, increase customer satisfaction, and generate real ROI through multiple benefits Business Central CPQ (Configure, Price, Quote) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Sales Sales Quoting Sales/Product Configurator
Australian Construction Equipment Distributor Accelerates Time-to-Quote and Improves Order Accuracy published by Experlogix 50% improvement in time-to-quote CPQ (Configure, Price, Quote) Customer Engagement Distribution Dynamics 365 Dynamics AX Industrial Equipment Manufacturing Sales Sales/Product Configurator
Balanced Body Sees Consistent Revenue Growth with Experlogix CPQ published by Experlogix Increased orders, revenue growth by 5%-10% year-over-year CPQ (Configure, Price, Quote) Customer Engagement Dynamics 365 Dynamics NAV Health & Wellness Manufacturing Sales Sales/Product Configurator
Aventics Implements Dynamics D365/CRM to Create a Common "Sales" Language Across the Business published by Alithya Able to integrate existing Microsoft technology and move to the cloud Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Manufacturing Marketing Sales Sales & Marketing
Synthetic Diamond Manufacturer, Element Six, Switches from SalesForce to Microsoft Dynamics CRM published by Alithya Lower cost to maintain Dynamics CRM than Salesforce.com Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Manufacturing Marketing Sales Sales & Marketing
emfluence Marketing Platform The emfluence Marketing Platform is... Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales Sales & Marketing
Experlogix Visual CPQ See your products come to life with Visual CPQ. The Visual CPQ optional module provides Experlogix CPQ users with a... Business Central CPQ (Configure, Price, Quote) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Sales Sales/Product Configurator
Experlogix CPQ Microsoft Dynamics 365 for Customer Engagement/Sales Quote it Fast. Sell it Right. Regardless of how you sell - direct, indirect and via the web - Experlogix CPQ... CPQ (Configure, Price, Quote) Customer Engagement Dynamics 365 Dynamics CRM Sales Sales Quoting Sales/Product Configurator
Velaro Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM... Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
ClickDimensions: Email Marketing and Marketing Automation for Microsoft Dynamics CRM ClickDimensions is the top rated, Microsoft-certified Marketing Automation solution for Microsoft Dynamics CRM... Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Microsoft Azure Power Automate SaaS Sales Sales & Marketing
