Microsoft previews AI-based email authoring for Viva Sales using Azure OpenAI Service and GPT by MSDW Reporter The preview uses Microsoft 365 Graph and CRM data to craft a variety of common seller email responses AI and Machine Learning Azure MSDW Audio OpenAI Sales Sales & Marketing Salesforce
9 Key Takeaways Microsoft Dynamics 365 Sales & Marketing Users Can Expect from the Productivity Tools Showcase by Anya Ciecierski Presenters offer a sneak preview of the information attendees can expect to take away from the event Business Process Mgmt Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Dynamics 365 Dynamics CRM MSDW Audio Marketing Marketing Automation Power platform Sales Sales & Marketing Training
2022 Year in Review: Microsoft Dynamics 365 expert insights by Jason Gumpert Contributing writers demonstrate why technology decision makers need to keep a broad perspective moving into 2023 Business Central Customer Engagement Data Integration Data Management Databases Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations Financial Management Forecasting HR Management Human Resources (Talent) MSDW Audio Manufacturing Manufacturing Project Management Project Operations Retail Sales Sales & Marketing
From the Microsoft Dynamics 365 CE/CRM Blogs: Birthday reminders; Subscription lists: Email bounces; Omnichannel for Customer Service by MSDW Reporter A selection of the latest insights from the Dynamics 365 CE/CRM blogs Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics CRM MSDW Audio Marketing Marketing Automation Sales Sales & Marketing
12 Key Takeaways Dynamics 365 Customer Engagement Users Can Expect from the Productivity Tools Showcase by Anya Ciecierski A new event on November 2 features four vendors that have helped thousands of Dynamics customers Customer Engagement Customer Service Document Management Dynamics 365 Field Service MSDW Audio Marketing Marketing Automation Sales Sales & Marketing Subscription Management Unified Communication Web-based Mapping
Microsoft Dynamics & SMS/Text Messaging Platforms: 7 Things to Consider published by TrueDialog It’s important to find a truly native integration in order to realize the full benefit of using SMS/texting Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics Marketing Field Service Marketing Power Pages (Power Apps Portals) Project Operations Project Service Automation Sales Sales & Marketing
22 Marketing Ideas for 2022 published by ClickDimensions We’ve curated the ‘best of the best’ of Marketing ideas with both strategy and tactics to deliver fast wins in 2022 Customer Engagement Demand Planning Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing
Benchmark Report: The State of Marketing in Microsoft Dynamics published by ClickDimensions Valuable insights on the State of Marketing in Microsoft Dynamics today Customer Engagement Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Power platform Sales Sales & Marketing
Achieving Greater Insight, Not Bigger Data published by Prodware Shift your focus from data to insight to produce the right product at the right time AI AI and Machine Learning Automated Data Collection Azure Consumer Goods Customer Engagement Customer Experience (CX) Customer Insights Customer Service Customer Service Insights Data Management Databases Dynamics 365 Fashion Field Service Field Service Internet of Things (IoT) KPIs Manufacturing Marketing Marketing Insights Mixed Reality Power BI Power platform Preventive Maintenance Product Visualize Retail Sales Sales Insights
Innovative Microsoft Technologies for Non-Governmental Organizations (NGOs) published by proMX Read how a nature conservation organization improved their processes with Dynamics 365 Accounting BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Donor Management Dynamics 365 Marketing Not For Profit Project Operations Project Service Automation Sales Workflow Management
Logan University Saves 20% on SMS Texting and Countless Hours using native Microsoft integration published by TrueDialog With a new CRM and a generation of students preferring text messages over emails, the institution recognized an opportunity to modernize its communications strategy Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Power Apps Sales Sales & Ops Planning
Australian Construction Equipment Distributor Accelerates Time-to-Quote and Improves Order Accuracy published by Experlogix 50% improvement in time-to-quote CPQ (Configure, Price, Quote) Customer Engagement Distribution Dynamics 365 Dynamics AX Industrial Equipment Manufacturing Sales Sales/Product Configurator
Balanced Body Sees Consistent Revenue Growth with Experlogix CPQ published by Experlogix Increased orders, revenue growth by 5%-10% year-over-year CPQ (Configure, Price, Quote) Customer Engagement Dynamics 365 Dynamics NAV Health & Wellness Manufacturing Sales Sales/Product Configurator
Aventics Implements Dynamics D365/CRM to Create a Common "Sales" Language Across the Business published by Alithya Able to integrate existing Microsoft technology and move to the cloud Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Manufacturing Marketing Sales Sales & Marketing
Synthetic Diamond Manufacturer, Element Six, Switches from SalesForce to Microsoft Dynamics CRM published by Alithya Lower cost to maintain Dynamics CRM than Salesforce.com Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Manufacturing Marketing Sales Sales & Marketing
Approval Manager for Dynamics 365 ... Architecture Automotive Chemicals Communications Construction Customer Engagement Customer Service Design & Decorating Dynamics 365 Engineering Enterprise Asset Mgmt Expense Management Field Service Government HR Management Health & Wellness Hospitality Industrial Equipment Labor Management Manufacturing Marketing Medical Devices Planning & Scheduling Planning and Scheduling Professional Services Project Operations Project Service Automation Resource Dispatch & Scheduling Sales Software Staffing & Recruiting Telecommunications Windows Phone
proRM Fast Start ... Architecture Automotive BI and Reporting Billing Business Performance Mgmt Business Process Mgmt Construction Customer Engagement Dynamics 365 Dynamics CRM Electronics Engineering Expense Management Financial Services Forecasting Government Healthcare Industrial Equipment Invoice Processing KPIs Manufacturing Not For Profit Planning & Scheduling Planning and Scheduling Professional Services Project Management Revenue recognition Sales Sales & Ops Planning Sales and Operations Planning Scheduling Software Staffing & Recruiting Telecommunications Time & Attendance Workforce Management
emfluence Marketing Platform The emfluence Marketing Platform is... Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales Sales & Marketing
Experlogix Visual CPQ See your products come to life with Visual CPQ. The Visual CPQ optional module provides Experlogix CPQ users with a... Business Central CPQ (Configure, Price, Quote) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Sales Sales/Product Configurator
Experlogix CPQ Microsoft Dynamics 365 for Customer Engagement/Sales Quote it Fast. Sell it Right. Regardless of how you sell - direct, indirect and via the web - Experlogix CPQ... CPQ (Configure, Price, Quote) Customer Engagement Dynamics 365 Dynamics CRM Sales Sales Quoting Sales/Product Configurator
