Microsoft Dynamics Profile: New MVP learns to dance with Dynamics 365 CRM by Linda Rosencrance Microsoft MVP Oleksandr Olashyn shares his journey from dancing to CRM architect. Dynamics 365Customer EngagementCustomer ServiceSalesDynamics CRMPower platformPower Apps PortalsPower AutomatePower Apps
5 Things Dynamics Marketers Should Prioritize in 2021 by Margaret Wise Marketers whose organizations use Microsoft Dynamics 365 are now looking ahead to the challenges of today’s new business landscape. Dynamics 365Customer EngagementCustomer ServiceMarketingSalesDynamics CRM
How to leverage CX automation for customer retention by Jean Shin Understand the trends driving new channel growth across commerce sectors Dynamics 365Customer EngagementCustomer ServiceSalesPower platformPower AutomateDataverse (CDS)
Validity launches GridBuddy Cloud for Dynamics 365 by MSDW Reporter Validity enters the Dynamics 365 sales and service market with its custom grid solution for better data visibility. Dynamics 365Customer EngagementCustomer ServiceSales
Ignite 2021: Microsoft reveals at least six new Teams integration points coming to Dynamics 365 by New bi-directional integration points will touch nearly all D365 customer experience apps. Dynamics 365Customer EngagementCustomer ServiceField ServiceMarketingSalesBusiness CentralHuman Resources (Talent) Ignite 2021
The B2B Perspective on Marketing Resource Effectiveness published by ClickDimensions How are B2B marketers utilizing outside resources to optimize results?
Travel and Hospitality Innovation in the Age of the Customer published by PowerObjects, An HCL Technologies Company A special report brought to you by One Connected Community
Special Report: Measuring B2B Marketing Attribution published by ClickDimensions Survey results from 92 B2B marketers
The Quick Guide to Email Subscription Management published by ClickDimensions Increasing customer satisfaction and compliance with email preference centers
Bringing the Human Touch to Marketing Technology Service and Support published by ClickDimensions Human customer support and services are essential for a marketer’s success
Microsoft Services DevOps Chooses Provance ITSM DevOps for a Rapidly Changing World published by Provance Leveraged native, out-of-the-box integrations with the Microsoft eco-system
10th Magnitude Builds a Managed Services Business from the Ground Up published by Provance Cost-effective use of automations for reduced workload and client self-sufficiency
Velaro Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM... Dynamics CRM Sales Marketing Customer Engagement Dynamics 365
