From the Microsoft Dynamics 365 for Customer Engagement Blogs: System configuration; Omnichannel engagement; Command checker tool by MSDW Reporter A selection of the latest insights from the Dynamics 365 Customer Engagement blogs Dynamics 365Customer EngagementCustomer ServiceSalesDynamics CRM
Azure Updates: Responding to Covid-19; Dedicated Hosts; Stack Edge by MSDW Reporter The latest Azure updates from Microsoft. AzureDynamics 365Customer EngagementCustomer ServiceMicrosoft Corporate ChemicalsLife SciencesResearch
The rise of Dynamics 365 in the real estate, property, and housing market by Mohamed Mostafa As legacy vendors have struggled, the property and housing market has become a particularly good fit for Dynamics 365 and the Power Platform. AzureDynamics 365Customer EngagementCustomer ServiceField ServiceMarketingSalesPower platformPower AutomatePower Apps Property ManagementReal Estate
Microsoft Dynamics 365 Customer Service boosts efficiency with new bots, with IoT on the way by Jason Gumpert Latest features and some due soon update Dynamics 365 Customer Service. Dynamics 365Customer EngagementCustomer ServiceAICustomer Service Insights
Microsoft Dynamics 365 Virtual Agent for Customer Service reaches general availability by Jason Gumpert No-code chatbot solution for customer services promises to identify the right virtual agent use cases Dynamics 365Customer EngagementCustomer ServiceAICustomer Service Insights Bots
The B2B Perspective on Marketing Resource Effectiveness published by ClickDimensions How are B2B marketers utilizing outside resources to optimize results? Dynamics 365Dynamics CRMCustomer EngagementSalesMarketingCustomer Service
Travel and Hospitality Innovation in the Age of the Customer published by PowerObjects, An HCL Technologies Company A special report brought to you by One Connected Community Dynamics 365Dynamics CRMCustomer EngagementCustomer Service
Special Report: Measuring B2B Marketing Attribution published by ClickDimensions Survey results from 92 B2B marketers Dynamics 365Dynamics CRMCustomer EngagementSalesMarketingCustomer Service
The Quick Guide to Email Subscription Management published by ClickDimensions Increasing customer satisfaction and compliance with email preference centers Dynamics CRMDynamics 365Customer EngagementSalesMarketingCustomer Service
Bringing the Human Touch to Marketing Technology Service and Support published by ClickDimensions Human customer support and services are essential for a marketer’s success Dynamics CRMDynamics 365Customer EngagementSalesMarketingCustomer Service
Produce Distributor, D’Arrigo Brothers, Drives Improves Customer Relationships, Profitability, and Control published by Columbus Replaced manual processes and outdated software tools with a modern business management system that integrates Columbus Food. AzureDynamics 365Customer EngagementCustomer ServiceBusiness CentralAIFinance and OperationsDynamics GP
Medgate Makes Call Reporting Easier with InGenius for Microsoft Dynamics CRM published by InGenius Patient and case data can be now be entered automatically into CRM Dynamics CRMSalesMarketingCustomer EngagementDynamics 365Customer Service
CafeX Live Assist for Microsoft Dynamics 365 Today's customers demand a seamless experience, instant access, and rapid problem resolution. To meet and exceed these... Dynamics CRM Dynamics 365 Customer Engagement Customer Service Customer Relationship Mgmt
InGenius Connector Enterprise InGenius Connector Enterprise equips contact centers with tools to increase agent productivity, while providing a better... Dynamics AX Dynamics CRM Sales Marketing Customer Engagement
Velaro Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM... Dynamics CRM Sales Marketing Customer Engagement Dynamics 365
