MSDW Podcast: Neil Benson on big Dynamics 365 projects, Scrum, and training by MSDW Reporter AzureDynamics 365Customer EngagementCustomer ServicePower platformPower Automate MSDW Podcast
The five stages of scheduling adoption with Microsoft Dynamics 365 by Stefano Tempesta Define increasingly smart optimization scopes to handle your unique scheduling requirements and obtain the ideal utilization of resources. Dynamics 365Customer EngagementCustomer ServiceField ServiceProject Service Automation
Call Journey partners with Microsoft on voice data analytics by MSDW Reporter Data from voice calls will feed into Azure, productivity, business apps systems, companies state. AzureAI and Machine LearningDatabasesDynamics 365Customer EngagementCustomer ServiceSalesAICustomer InsightsSales InsightsPower platformPower BI
First Take: Key updates for Dynamics 365 Customer Experience apps in 2020 release wave 2 by Heidi Neuhauser A new mobile sales experience, service integrations, a quickly approaching deadline for customers, and a lot more Dynamics 365Customer EngagementCustomer ServiceMarketingSalesPower platformPower Apps PortalsPower BIPower AutomateCommon Data Service (CDS)Power Apps
Microsoft reveals 2020 release wave 2 plans for Power Platform, Dynamics 365 by Jason Gumpert A range of improvement, including launch of new apps in the October 2020 to March 2021 timeframe. Dynamics 365Customer EngagementCustomer ServiceField ServiceMarketingProject Service AutomationSalesFinance and OperationsCommerceHuman Resources (Talent)Power platformPower Apps PortalsPower BIPower AutomateCommon Data Service (CDS)Power Apps
The B2B Perspective on Marketing Resource Effectiveness published by ClickDimensions How are B2B marketers utilizing outside resources to optimize results? Dynamics 365Dynamics CRMCustomer EngagementSalesMarketingCustomer Service
Travel and Hospitality Innovation in the Age of the Customer published by PowerObjects, An HCL Technologies Company A special report brought to you by One Connected Community Dynamics 365Dynamics CRMCustomer EngagementCustomer Service
Special Report: Measuring B2B Marketing Attribution published by ClickDimensions Survey results from 92 B2B marketers Dynamics 365Dynamics CRMCustomer EngagementSalesMarketingCustomer Service
The Quick Guide to Email Subscription Management published by ClickDimensions Increasing customer satisfaction and compliance with email preference centers Dynamics CRMDynamics 365Customer EngagementSalesMarketingCustomer Service
Bringing the Human Touch to Marketing Technology Service and Support published by ClickDimensions Human customer support and services are essential for a marketer’s success Dynamics CRMDynamics 365Customer EngagementSalesMarketingCustomer Service
Microsoft Services DevOps Chooses Provance ITSM DevOps for a Rapidly Changing World published by Provance Leveraged native, out-of-the-box integrations with the Microsoft eco-system Dynamics 365Customer EngagementCustomer ServiceDynamics CRMPower platformPower Apps PortalsPower BIPower AutomateCommon Data Service (CDS)Power Apps
10th Magnitude Builds a Managed Services Business from the Ground Up published by Provance Cost-effective use of automations for reduced workload and client self-sufficiency AzureDynamics 365Customer EngagementCustomer Service
Velaro Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM... Dynamics CRM Sales Marketing Customer Engagement Dynamics 365
