Microsoft introduces Cloud for Retail, adds B2B e-commerce to expanding industry story by Jason Gumpert Retail cloud offering aims to consolidate broad range of software and services for industry needs. AzureDynamics 365Customer EngagementCustomer ServiceSalesFinance and OperationsCommercePower platformPower AutomatePower Apps
Microsoft is adding B2B e-commerce capabilities to Dynamics 365 Commerce by Jason Gumpert New capabilities will support business accounts and tie into other Dynamics 365 apps Dynamics 365Customer EngagementCustomer ServiceSalesCommerce Retail NRF BIG Show 2021
From the Microsoft Dynamics 365 Customer Engagement Blogs: Timeline; Canvas app; Field service; Export to PDF by MSDW Reporter A selection of the latest insights from the CE/CRM blogs Dynamics 365Customer EngagementCustomer ServiceField ServiceSalesDynamics CRMPower platformPower AutomatePower Apps
MSDW Podcast: Neil Benson on big Dynamics 365 projects, Scrum, and training by MSDW Reporter AzureDynamics 365Customer EngagementCustomer ServicePower platformPower Automate MSDW Podcast
The five stages of scheduling adoption with Microsoft Dynamics 365 by Stefano Tempesta Define increasingly smart optimization scopes to handle your unique scheduling requirements and obtain the ideal utilization of resources. Dynamics 365Customer EngagementCustomer ServiceField ServiceProject Service AutomationProject Operations
The B2B Perspective on Marketing Resource Effectiveness published by ClickDimensions How are B2B marketers utilizing outside resources to optimize results? Dynamics 365Dynamics CRMCustomer EngagementSalesMarketingCustomer Service
Travel and Hospitality Innovation in the Age of the Customer published by PowerObjects, An HCL Technologies Company A special report brought to you by One Connected Community Dynamics 365Dynamics CRMCustomer EngagementCustomer Service
Special Report: Measuring B2B Marketing Attribution published by ClickDimensions Survey results from 92 B2B marketers Dynamics 365Dynamics CRMCustomer EngagementSalesMarketingCustomer Service
The Quick Guide to Email Subscription Management published by ClickDimensions Increasing customer satisfaction and compliance with email preference centers Dynamics CRMDynamics 365Customer EngagementSalesMarketingCustomer Service
Bringing the Human Touch to Marketing Technology Service and Support published by ClickDimensions Human customer support and services are essential for a marketer’s success Dynamics CRMDynamics 365Customer EngagementSalesMarketingCustomer Service
Microsoft Services DevOps Chooses Provance ITSM DevOps for a Rapidly Changing World published by Provance Leveraged native, out-of-the-box integrations with the Microsoft eco-system Dynamics 365Customer EngagementCustomer ServiceDynamics CRMPower platformPower Apps PortalsPower BIPower AutomateDataverse (CDS)Power Apps
10th Magnitude Builds a Managed Services Business from the Ground Up published by Provance Cost-effective use of automations for reduced workload and client self-sufficiency AzureDynamics 365Customer EngagementCustomer Service
Velaro Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM... Dynamics CRM Sales Marketing Customer Engagement Dynamics 365