DynamicsCon Preview: Understanding the potential of Dynamics 365 Customer Insights by Lisa Crosbie Customer Insights opens up a range of new opportunities in the Microsoft customer engagement technology stack AI Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Dynamics 365 DynamicsCon March 2022 Sales & Marketing
MSDW Podcast: Reviewing Ignite Fall 2021 with Asif Rehmani by Jason Gumpert AI Azure Customer Engagement Customer Insights Dynamics 365 Finance and Operations Guides Ignite November 2021 MSDW Podcast Mixed Reality Mixed Reality Power Apps Power platform Remote Assist
Ignite 2021: Microsoft Customer Experience Platform aims to accelerate use of marketing and commerce data by Jason Gumpert Revealed around Ignite 2021, the new marketing offering for large enterprises collects existing apps and services with value-added capabilities AI BI and Reporting Commerce Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 E-Commerce Ignite November 2021 Marketing Marketing Marketing Automation Power platform Retail Sales & Marketing Workflow Management
Microsoft Q1 2022 earnings remarks: 20 million Power Platform MAUs, Teams validation by Jason Gumpert Microsoft's Q1 2022: Earnings growth of 25%, revenue growth of 22%, and more updates AI Customer Insights Dynamics 365 Microsoft Teams Power Apps Power platform
Customer journey orchestration in Dynamics 365 Marketing reaches GA by MSDW Reporter Journeys using Power Automate triggers could extend Marketing app to broader scenarios AI Business Process Mgmt Customer Engagement Customer Insights Dynamics 365 Marketing Marketing Automation Power Automate Power platform Sales & Marketing Workflow Management
