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Customer Insights

Microsoft re-org on intelligent cloud and edge adds more AI to Biz Apps group

by
MSDW
Editorial Team
Scott Guthrie's role expands, with group known as Cloud + AI.

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Select the right analytical option for Microsoft Dynamics 365 Customer Engagement

by
Ulrik
Breval Carlsson
Ulrik Breval Carlsson, “The CRM Chart Guy,” compares the numerous analytics options for Dynamics 365, and guides us to selecting the right tools based on what we need them to do.

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Microsoft plans Dynamics 365 CRM architecture cleanup, separating the platform from apps

by
Jason
Gumpert
Broad range of updates reviewed on day 3 of “executive briefing” including Common Data Service, Customer Insights, security, user interface, and more.

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More Customer Insights Articles

Upcoming Events

  • December 12, 2019
    Applications, Risk Mitigation, and Compliance – A Balancing Act for Peak Business Performance
  • December 13, 2019
    Updated! Data Integration Design Patterns for Microsoft Dynamics 365 Customer Engagement
  • December 16, 2019
    Dynamics AX/D365 Solution Showcase - December 2019
  • December 17, 2019
    Dynamics CRM/D365 CE Solution Showcase - December 2019
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    Dynamics GP Solution Showcase - December 2019
  • January 14, 2020
    KingswaySoft: Solving Your Data Integration Challenges

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