Walgreens Boots Alliance will pursue mass personalization with Microsoft's CDP, Dynamics 365 Customer Insights by Jason Gumpert Customer Insights and Adobe Experience Cloud adoption build on the Microsoft-WBA partnership that started with Azure and Microsoft 365. Dynamics 365AICustomer InsightsMicrosoft CorporatePower platform Health & WellnessPharmaceuticalsRetail
Microsoft to introduce two new Dynamics 365 apps: Project Operations, Finance Insights by Jason Gumpert D365 Project Operations, a replacement for PSA, promises a new solution for front and back office needs. Dynamics 365Customer EngagementProject Service AutomationSalesAICustomer InsightsSales InsightsFinance and Operations
Microsoft's first release of Dynamics 365 Commerce officially launches by Jason Gumpert The new release promises personalized experiences that transcend transactional retail, Commerce reaches GA Dynamics 365Customer EngagementAICustomer InsightsFinance and OperationsCommercePower platform Retail
Best Of 2019: The biggest Microsoft Dynamics 365 product news by Jason Gumpert A look back at the top Dynamics 365 stories of 2019 Dynamics 365Customer EngagementProject Service AutomationAICustomer InsightsMarketing InsightsFinance and OperationsHuman Resources (Talent)Dynamics GPPower platformPower AutomateCommon Data Service (CDS)Power Apps Forms Pro
Microsoft re-org on intelligent cloud and edge adds more AI to Biz Apps group by MSDW Reporter Scott Guthrie's role expands, with group known as Cloud + AI. AzureDynamics 365Customer EngagementAICustomer InsightsFinance and OperationsDynamics AXDynamics CRMMicrosoft CorporatePower platformPower BI CloudPower BIArtificial Intelligence (AI)Customer Insights
