KONG Increases Inventory Accuracy with Microsoft Dynamics NAV, Realizing Multiple Benefts

The Kong Company is a global organization based in Golden, Colorado, and was established in 1976 after founder Joe Markham began experimenting with various dog toy designs. The software tools and processes that worked well for KONG at one time were being challenged as KONG experienced growth. When it came to their warehouse and distribution centers, being able to maintain an accurate count of inventory was becoming increasingly difficult.

KONG replaced its homegrown ERP system with Microsoft Dynamics NAV and integrated Insight Works' Warehouse Insight and Advanced Inventory Count add-ons. NAV, coupled with the Insight Works' add-ons, ended up being the perfect fit, yielding all the warehouse management system functionality KONG needed and wanted.

This case study outlines the results, including:
  • Reduced inventory counts from 144 person-hours to 12 person-hours - over 90% savings
  • Inventory accuracy increased
  • Warehouse staff time was assigned to more productive tasks
  • Purchasing was streamlined
  • Customer satisfaction increased

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