Strong Spas Uses Maplytics To Efficiently Schedule Service Calls With The Customers And Provide High-Quality Service

Strong Spas is one of the largest manufacturers in the world and one of the few hot tub manufacturers that conduct their production operations within the United States. Strong Spas custom-built each hot tub individually at their manufacturing facility in Pennsylvania. These exceptional products are then distributed across North America and Europe.

In an effort to enhance their operational efficiency, Strong Spas embarked on the journey to visually represent the locations of their dealers, technicians, and customers who submitted service tickets. Their primary goal was to establish an organized schedule for technicians to address customer issues promptly.

Strong Spa's coordinators use Maplytics to locate spa technicians across the globe, facilitating the fulfillment of work orders for their spas. Furthermore, it aids in efficiently arranging service calls for technicians, leading to an enhancement in overall productivity.