Technology VAR Cuts Proposal Production Time by 80 Percent

Instant InfoSystems has a policy of "absolute customer commitment," and its award-winning service model produces strong customer loyalty and support contract renewal rates of more than 90 percent annually. But it decided it needed to improve its proposal response time and accuracy for clients. The company concluded that its system for developing quotes was too cumbersome and time consuming. Experlogix's Formula and Rule Designer helped automate the process.

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