5 Tips For choosing the right AMS partner

5 Tips
For choosing the right AMS partner
So, you’ve implemented amazing new
technology—now, it’s time to maximize ROI. Once
the ball is rolling on your new system, application
maintenance and support is crucial. Having the
right AMS partner can help you improve service
levels and scale up business performance with
greater efficiency. But how do you choose the right
AMS partner?
Here are a few tips:
Recognize the complexity and need of your system
Today, businesses need intelligent skills to navigate modern, complex solutions. Ensure that your partner understands
how important it is for you to maximize your investment. A partner who recognizes that maintenance is critical and
complex—and that you depend on its benefits—is paramount.
Know that it’s best to begin now, but it’s never too late
Once you have finalized your development phase and are starting to test your new system, you’re ready for the
transition of knowledge and information from the implementation team to the support team. Ideally, you’ll plan how
stabilization will be implemented after you go-live, but don’t worry if that’s not the case for you. A mature AMS
partner also knows “it’s never too late.” They’ll be able to help you choose and achieve the right level of service that
your business needs.
24/7 global support
Your strategic partner should have access to experts around the globe, providing support and answers anytime,
anywhere—and quickly. It’s important for your AMS partner to provide an uptime guarantee and be an operational
resource that has the capability to manage the system environment and all aspects of your system.<... class="become-member ms-auto me-auto">