Dynamics eShop is a fully-integrated eCommerce, Portal, and Payment

ePayis a standalone, fully-integrated payment processing system that works directly within Microsoft Dynamics 365...

Dynamics eShop is a fully-integrated eCommerce, Portal, and Payment solution that extends your ERP to become a powerful...

A selection of announcements from the Dynamics partner channel
Infographic: The Retail Shift

Retailers struggle to achieve their goals when a financial backbone isn’t in place
- Accounting
- Auditing
- Bill Of Material Mgmt
- Billing
- Business Central
- Business Performance Mgmt
- Business Process Mgmt
- CPQ (Configure, Price, Quote)
- Document Management
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- E-Commerce
- Enterprise Asset Mgmt
- Expense Management
- Finance and Operations
- Financial Management
- Freight Management
- Microsoft Office 365
- Retail POS
- SaaS
- Sales & Marketing
- Subscription Management
- Subscription billing
Balancing Operational Excellence and Customer Value in Business Process Outsourcing

Reinventing the back office to drive customer value
- AP Automation
- Accounting
- Automotive
- Azure
- Banking
- Business Process Mgmt
- Collections Management
- Consumer Goods
- Content Management
- Credit Card Processing
- Customer Experience (CX)
- Customer Relationship Mgmt
- Data Migration
- Distribution
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- Energy
- Enterprise Architecture
- Enterprise Asset Mgmt
- Financial Services
- Food & Beverage
- Governance, Risk, and Compliance (GRC)
- HR Management
- Health & Wellness
- Healthcare
- IT Asset Management (ITAM)
- Insurance
- Inventory Management
- Labor Management
- Life Sciences
- Marketing Automation
- Microsoft Azure
- Microsoft Excel
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Oil
- Order Management
- Pharmaceuticals
- Power platform
- Process Manufacturing
- Procurement
- Professional Services
- Regulatory Compliance
- Retail
- Retail POS
- Risk Management
- SaaS
- Sales & Marketing
- SharePoint Server
- Software
- Staffing & Recruiting
- Supply Chain Execution
- Supply Chain Management
- Tax and Accounting
- Telecommunications
- Transportation
- User Management
- Utilities
- Warehouse Management
- Waste Management
- Workflow Management
Acquisition doubles the size of HSO Canada with new Dynamics 365 resources
The CFO’s Playbook for Retail Transformation

Competing in a world where customer expectations have never been higher drives brands to embrace rapid change—retailers who struggle to keep pace face shuttered stores and bankruptcy. The stakes are high, and failure is tangible.
- AP Automation
- Accounting
- Advanced Pricing
- Auditing
- BI and Reporting
- Banking
- Billing
- Budgeting
- Business Central
- Business Performance Mgmt
- Business Process Mgmt
- Business Rules Mgmt
- CPQ (Configure, Price, Quote)
- Collections Management
- Commerce
- Complex Billing
- Consolidation Accounting
- Contract Management
- Credit Card Processing
- Customer Engagement
- Customer Experience (CX)
- Customer Relationship Mgmt
- Customer Service
- Demand Planning
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- E-Commerce
- Enterprise Asset Mgmt
- Expense Management
- Finance and Operations
- Financial Management
- Financial Services
- Forecasting
- Freight Management
- Fundraising
- Hospitality
- Inventory Management
- Invoice Processing
- KPIs
- Lease Management
- Master Data Mgmt
- Media & Entertainment
- Microsoft Office
- Microsoft Office 365
- Microsoft Small Business Financials
- Multi-Entity Management
- Multicurrency
- Payment Processing
- Planning and Scheduling
- Power platform
- Real Estate
- Regulatory Compliance
- Rental
- Retail
- Retail POS
- Revenue recognition
- SaaS
- Sales Order Processing
- Sales Quoting
- Service Management
- Subscription Management
- Subscription billing
- Supply Chain Execution
- Supply Chain Management
- Telecommunications
- Warehouse Management
- Workflow Management
Reimagining Retail: How Today’s Trends Will Shape Tomorrow’s Retail Operations

Aligning retail operations with new customer expectations
- AI and Machine Learning
- Azure
- Business Process Mgmt
- Commerce
- Demand Planning
- Direct Store Delivery (DSD)
- Dynamics 365
- EDI
- Finance and Operations
- Internet of Things (IoT)
- Inventory Management
- KPIs
- Logistics
- Mixed Reality
- Mixed Reality
- Product Visualize
- Quality Control
- Retail
- Retail POS
- Returns Management
- Robotic Process Automation (RPA)
- Supply Chain Execution
- Supply Chain Management
- Web Storefront
The Shift to Customer Experience in Retail

Customer xxperience overtakes price and product
- AI
- Commerce
- Consumer Goods
- Contact Center
- Customer Engagement
- Customer Experience (CX)
- Customer Insights
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Customer Service Insights
- Customer Voice
- Direct Store Delivery (DSD)
- Dynamics 365
- E-Commerce
- Email Management
- Fashion
- Footwear
- Marketing
- Marketing Automation
- Marketing Insights
- Mixed Reality
- Mobile Applications
- Portals
- Power Pages (Power Apps Portals)
- Power Virtual Agents
- Power platform
- Product Visualize
- Retail
- Retail POS
- Web Storefront
Know Your Customer: How Banks and Financial Institutions Can Reduce Waste & Improve Business Outcomes

A culture of compliance must begin from the top and filter down to the lower echelons of the financial institution
- Azure
- Banking
- Business Performance Mgmt
- Business Process Mgmt
- Complex Billing
- Consolidation Accounting
- Credit Card Processing
- Customer Experience (CX)
- Customer Relationship Mgmt
- Customer Service
- Data Warehousing
- Document Automation
- Document Management
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Enterprise Architecture
- Expense Management
- Financial Management
- Financial Services
- Governance, Risk, and Compliance (GRC)
- HR Management
- Insurance
- Invoice Processing
- Loan Management
- Microsoft Azure
- Microsoft Lync
- Microsoft Office
- Microsoft Office 365
- Payment Processing
- Power platform
- Regulatory Compliance
- Retail POS
- Risk Management
- Security
- Tax and Accounting
- Workflow Management
How to Optimize the Diagnostic Phase of Your Next Microsoft Dynamics 365 Project

Key steps an organization can take to greatly improve their partner relationship, project execution, and outcome
- 3PL
- Accounting
- Aerospace & Defense
- Automotive
- Banking
- Business Process Mgmt
- Communications
- Construction
- Consumer Goods
- Customer Experience (CX)
- Data Archiving
- Data Integration
- Data Migration
- Data Warehousing
- Dynamics 365
- Dynamics AX
- Engineering
- Enterprise Architecture
- Finance and Operations
- Financial Management
- Financial Services
- Forecasting
- Governance, Risk, and Compliance (GRC)
- HR Management
- Insurance
- Inventory Management
- Logistics
- Managed Services
- Manufacturing
- Manufacturing
- Microsoft Azure
- Microsoft Excel
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Microsoft Windows
- Oil
- Partner Strategy
- Payment Processing
- Pharmaceuticals
- Power platform
- Procurement
- Product Lifecycle Mgmt
- Product Traceability
- Professional Services
- Project Management
- Retail
- Retail POS
- Risk Management
- Robotic Process Automation (RPA)
- SaaS
- Sales & Ops Planning
- Software
- Supply Chain Management
- Telecommunications
- Transportation
- User Adoption
- Utilities
- Warehouse Management
- Waste Management
- Workflow Management
How to Ease the Stress of the Journey from AX to Dynamics 365

Going cloud on a deadline? It's never too late to find a better way
- Architecture
- Automotive
- Azure
- Business Process Mgmt
- Complex Billing
- Construction
- Customer Experience (CX)
- Data Migration
- Data Warehousing
- Dynamics 365
- Dynamics AX
- Enterprise Architecture
- Finance and Operations
- Financial Services
- Governance, Risk, and Compliance (GRC)
- HR Management
- Healthcare
- IT Asset Management (ITAM)
- Insurance
- Inventory Management
- Invoice Processing
- Logistics
- Manufacturing
- Microsoft Azure
- Microsoft Excel
- Microsoft Lync
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Microsoft Servers
- Microsoft Windows
- Oil
- Order Management
- Partner Strategy
- Payment Processing
- Pharmaceuticals
- Process Manufacturing
- Procurement
- Product Lifecycle Mgmt
- Professional Services
- Regulatory Compliance
- Retail
- Retail POS
- Risk Management
- Robotic Process Automation (RPA)
- Sales & Marketing
- Sales & Ops Planning
- Sales Order Processing
- Software
- Supply Chain Management
- Telecommunications
- Transportation
- User Adoption
- Warehouse Management
- Waste Management
- Workflow Management
- Workforce Management
Mastering ASC 842 and IFRS 16 and their impact on your Dynamics ERP

Learn how to manage these changes and risks within your Dynamics ERP
- 3PL
- AP Automation
- Accounting
- Advanced Pricing
- Aerospace & Defense
- Agriculture
- Architecture
- Associations
- Auditing
- Automated Data Collection
- Automotive
- BI and Reporting
- Banking
- Bill Of Material Mgmt
- Billing
- Boating
- Budgeting
- Business Central
- Business Performance Mgmt
- Business Process Mgmt
- Business Rules Mgmt
- CAD/CAM/CAE
- CPQ (Configure, Price, Quote)
- Call Tracking
- Check Printing
- Chemicals
- Collaborative Workspaces
- Collections Management
- Commission Calculation
- Communications
- Complex Billing
- Configuration & Development
- Consolidation Accounting
- Construction
- Consumer Goods
- Contact Center
- Content Management
- Contract Management
- Corporate Perf Mgmt (CPM)
- Credit Card Processing
- Customer Relationship Mgmt
- Customer Service
- Data Archiving
- Data Integration
- Data Management
- Data Migration
- Data Warehousing
- Deduction Management
- Demand Planning
- Design & Decorating
- Design & Living
- Direct Store Delivery (DSD)
- Distribution
- Distribution
- Document Automation
- Document Imaging
- Document Management
- Donor Management
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- Dynamics SL
- E-Commerce
- EDI
- ETL
- Education
- Electronic Signatures
- Electronics
- Email Management
- Energy
- Engineering
- Enterprise Architecture
- Enterprise Asset Mgmt
- Enterprise Content Mgmt
- Environmental Sustainability
- Event Management
- Expense Management
- External Systems Interface
- Fabless Semiconductor
- Fashion
- Field Service
- Finance and Operations
- Financial Management
- Financial Services
- Food & Beverage
- Footwear
- Forecasting
- Freight Management
- Fundraising
- Furniture
- Governance, Risk, and Compliance (GRC)
- Government
- HR Management
- Health & Wellness
- Healthcare
- Hospitality
- Hosting Services
- IT Asset Management (ITAM)
- IT Service Management (ITSM)
- Industrial Equipment
- Insurance
- Inventory Management
- Invoice Processing
- Jewelry
- Job cost
- KPIs
- Knowledge Management
- Labor Management
- Learning Management System
- Lease Management
- Legal
- Legal Matters
- Licensing
- Life Sciences
- Load Planning
- Loan Management
- Localization
- Logistics
- Loyalty Management
- Lumber
- Managed Services
- Manufacturing
- Manufacturing
- Marketing
- Marketing Automation
- Marketing Resource Mgmt (MRM)
- Master Data Mgmt
- Material Rqmts Planning
- Media & Entertainment
- Medical Devices
- Metals
- Minerals
- Mobile Applications
- Multi-Entity Management
- Multicurrency
- Not For Profit
- Oil
- Order Management
- Partner Relationship Management (PRM)
- Partner Strategy
- Payment Processing
- Payroll Processing
- Pharmaceuticals
- Planning & Scheduling
- Planning and Scheduling
- Plant Maintenance
- Portals
- Preventive Maintenance
- Printing
- Process Manufacturing
- Procurement
- Product Lifecycle Mgmt
- Product Traceability
- Professional Services
- Project Management
- Property Management
- Proposal Generation
- Purchasing
- Quality Control
- RFID
- Real Estate
- Rebates
- Regulatory Compliance
- Rental
- Research
- Resource Dispatch & Scheduling
- Retail
- Retail POS
- Returns Management
- Revenue recognition
- Risk Management
- Robotic Process Automation (RPA)
- Route Optimization
- Royalty Mgmt
- SaaS
- Sales & Marketing
- Sales & Ops Planning
- Sales Order Processing
- Sales and Operations Planning
- Software
- Specialty Vehicles & Boats
- Sports
- Staffing & Recruiting
- Supply Chain Management
- Tax and Accounting
- Telecommunications
- Telemarketing
- Textile & Apparel
- Transportation
- Travel & Leisure
- Utilities
- Waste Management
- Windows & Doors
American Freight Furniture Uses D365 and enVista OMS for Unified Commerce Across 300+ Stores

Reduced maintenance costs by moving 30+ POS instances to one cloud-based solution
The Collected Group Achieves Omnichannel Excellence

Real-time operational visibility and analytics for decision making
M&S Achieves Rapid Ecommerce Transformation

Multi-tier implementation plan enabled rapid adoption of seamless digital buying experience
Integrated POS System for Wholesale Counter Sales
365CounterSales Improves Customer Service and...

Your Complete Guide to Ecommerce Success in 2021

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4 Tips for Leveraging your Microsoft Dynamics ERP to Grow your Sales Online

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