4 Reasons Organizations Resist Software Modernization — and What They’re Missing
Is your software still working for you, or are you now working for it?
- Accounting
- Associations
- BI and Reporting
- Budgeting
- Business Central
- Business Performance Mgmt
- Corporate Perf Mgmt (CPM)
- Customer Relationship Mgmt
- Data Warehousing
- Dynamics 365
- Dynamics GP
- Dynamics SL
- Education
- Financial Services
- Food & Beverage
- Government
- HR Management
- Healthcare
- Not For Profit
- Power platform
- Professional Services
- Retail
- Software
Track Your Competition with the Microsoft Dynamics Competitors Entity and Marketing Automation
Want better insight into where you’re winning or losing your deals? Try leveraging the Competitors entity in Microsoft Dynamics 365
Project Management for Construction Companies with Dynamics 365
Learn how the right solutions help to achieve efficient construction project management
- Automated Data Collection
- Business Performance Mgmt
- Business Process Mgmt
- Collaborative Workspaces
- Construction
- Customer Engagement
- Customer Relationship Mgmt
- Data Management
- Dynamics 365
- Enterprise Asset Mgmt
- Forecasting
- Invoice Processing
- KPIs
- Labor Management
- Planning and Scheduling
- Project Management
- Project Operations
The Next Normal: Using Rapid Process Digitization to Transform the Customer Experience
Many processes were not designed with today’s digital and omnichannel environment in mind
- 3PL
- AP Automation
- Accounting
- Aerospace & Defense
- Automotive
- Azure
- Business Performance Mgmt
- Business Process Mgmt
- Construction
- Consumer Goods
- Content Management
- Credit Card Processing
- Customer Experience (CX)
- Customer Relationship Mgmt
- Data Archiving
- Data Integration
- Data Management
- Data Migration
- Data Warehousing
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Electronics
- Energy
- Enterprise Architecture
- Enterprise Asset Mgmt
- Expense Management
- Financial Management
- Financial Services
- Food & Beverage
- Governance, Risk, and Compliance (GRC)
- Government
- Healthcare
- IT Asset Management (ITAM)
- Industrial Equipment
- Insurance
- Invoice Processing
- Life Sciences
- Managed Services
- Manufacturing
- Manufacturing
- Microsoft Azure
- Microsoft Excel
- Microsoft Lync
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Oil
- Order Management
- Partner Strategy
- Payment Processing
- Payroll Processing
- Pharmaceuticals
- Power platform
- Procurement
- Product Lifecycle Mgmt
- Professional Services
- Project Management
- Property Management
- Real Estate
- Regulatory Compliance
- Retail
- Risk Management
- Robotic Process Automation (RPA)
- Sales & Ops Planning
- Software
- Telecommunications
- Transportation
- User Management
- Utilities
- Warehouse Management
- Waste Management
A new AI model provides rules based on a combination of fuzzy logic and match codes
Customizing the Account Entity in Microsoft Dynamics CRM/CE
The out of the box configuration of the Account Entity in Microsoft Dynamics CRM has room for improvement when it comes to user experience
How to Leverage a Digital Twin of an Organization for Your Business
The benefits and use cases of a DTO
- 3PL
- AP Automation
- Accounting
- Azure
- Billing
- Business Central
- Business Process Mgmt
- Business Rules Mgmt
- Customer Engagement
- Customer Experience (CX)
- Customer Relationship Mgmt
- Data Archiving
- Data Integration
- Data Management
- Data Migration
- Data Warehousing
- Distribution
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Electronics
- Energy
- Engineering
- Enterprise Architecture
- Enterprise Asset Mgmt
- Finance and Operations
- Financial Services
- Footwear
- Governance, Risk, and Compliance (GRC)
- Government
- HR Management
- Health & Wellness
- Healthcare
- IT Asset Management (ITAM)
- IT Service Management (ITSM)
- Industrial Equipment
- Insurance
- Inventory Management
- Life Sciences
- Logistics
- Managed Services
- Manufacturing
- Manufacturing
- Microsoft Azure
- Microsoft Excel
- Microsoft Lync
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Oil
- Order Management
- Partner Strategy
- Pharmaceuticals
- Power platform
- Procurement
- Professional Services
- Real Estate
- Regulatory Compliance
- Risk Management
- Robotic Process Automation (RPA)
- Sales and Operations Planning
- SharePoint Server
- Software
- Supply Chain Management
- Tax and Accounting
- Telecommunications
- Transportation
- Transportation Management
- User Management
- Utilities
- Warehouse Management
- Waste Management
- Workflow Management
The CFO’s Playbook for Retail Transformation
Competing in a world where customer expectations have never been higher drives brands to embrace rapid change—retailers who struggle to keep pace face shuttered stores and bankruptcy. The stakes are high, and failure is tangible.
- AP Automation
- Accounting
- Advanced Pricing
- Auditing
- BI and Reporting
- Banking
- Billing
- Budgeting
- Business Central
- Business Performance Mgmt
- Business Process Mgmt
- Business Rules Mgmt
- CPQ (Configure, Price, Quote)
- Collections Management
- Commerce
- Complex Billing
- Consolidation Accounting
- Contract Management
- Credit Card Processing
- Customer Engagement
- Customer Experience (CX)
- Customer Relationship Mgmt
- Customer Service
- Demand Planning
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- E-Commerce
- Enterprise Asset Mgmt
- Expense Management
- Finance and Operations
- Financial Management
- Financial Services
- Forecasting
- Freight Management
- Fundraising
- Hospitality
- Inventory Management
- Invoice Processing
- KPIs
- Lease Management
- Master Data Mgmt
- Media & Entertainment
- Microsoft Office
- Microsoft Office 365
- Microsoft Small Business Financials
- Multi-Entity Management
- Multicurrency
- Payment Processing
- Planning and Scheduling
- Power platform
- Real Estate
- Regulatory Compliance
- Rental
- Retail
- Retail POS
- Revenue recognition
- SaaS
- Sales Order Processing
- Sales Quoting
- Service Management
- Subscription Management
- Subscription billing
- Supply Chain Execution
- Supply Chain Management
- Telecommunications
- Warehouse Management
- Workflow Management
Vitaldent Connects Patients and Healthcare Providers in the Cloud to Achieve More Personalized Care
A seamless data set that gives patients the best experience when they visit their clinics
The Shift to Customer Experience in Retail
Customer xxperience overtakes price and product
- AI
- Commerce
- Consumer Goods
- Contact Center
- Customer Engagement
- Customer Experience (CX)
- Customer Insights
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Customer Service Insights
- Customer Voice
- Direct Store Delivery (DSD)
- Dynamics 365
- E-Commerce
- Email Management
- Fashion
- Footwear
- Marketing
- Marketing Automation
- Marketing Insights
- Mixed Reality
- Mobile Applications
- Portals
- Power Pages (Power Apps Portals)
- Power Virtual Agents
- Power platform
- Product Visualize
- Retail
- Retail POS
- Web Storefront
How Dynamics CRM/CE Partners Benefit from ITSM Technology
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
- Customer Engagement
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Dynamics 365
- Hosting Services
- IT Asset Management (ITAM)
- IT Service Management (ITSM)
- Inventory Management
- KPIs
- Knowledge Management
- Microsoft Office 365
- Portals
- Power Pages (Power Apps Portals)
- Power Virtual Agents
- Power platform
- Professional Services
- Robotic Process Automation (RPA)
- Service Management
- Software
- Time & Attendance
- User Adoption
- Workflow Management
- xRM
Wolters Kluwer Tackles its Digital Transformation with Dynamics 365 Business Central
Wolters Kluwer partners with Prodware to implement Microsoft Dynamics 365 Business Central, Customer Engagement and the Power Platform to address its digital transformation
Know Your Customer: How Banks and Financial Institutions Can Reduce Waste & Improve Business Outcomes
A culture of compliance must begin from the top and filter down to the lower echelons of the financial institution
- Azure
- Banking
- Business Performance Mgmt
- Business Process Mgmt
- Complex Billing
- Consolidation Accounting
- Credit Card Processing
- Customer Experience (CX)
- Customer Relationship Mgmt
- Customer Service
- Data Warehousing
- Document Automation
- Document Management
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Enterprise Architecture
- Expense Management
- Financial Management
- Financial Services
- Governance, Risk, and Compliance (GRC)
- HR Management
- Insurance
- Invoice Processing
- Loan Management
- Microsoft Azure
- Microsoft Lync
- Microsoft Office
- Microsoft Office 365
- Payment Processing
- Power platform
- Regulatory Compliance
- Retail POS
- Risk Management
- Security
- Tax and Accounting
- Workflow Management
Innovative Microsoft Technologies for Non-Governmental Organizations (NGOs)
Read how a nature conservation organization improved their processes with Dynamics 365
Microsoft Dynamics' Role in Mapping the Customer Journey
One of the many benefits Microsoft Dynamics offers marketers is the ability to map the customer journey.
Types of requirements to consider when evaluating your organization's needs for CRM-related alerts and notifications
How Custom Fields in Microsoft Dynamics Connect to Your Marketing Automation Strategy
How custom fields are created and how best to integrate them into your marketing automation platform
A look at the features and benefits of adding this type of visualization to a Dynamics 365 CRM solution.
Perspective on Microsoft's current approach, from enterprise acceleration to industry segmentation to SMB strategy