Customer Relationship Mgmt

Why CRM Online May Be More an Entry Point Than a Final Destination for New Users

The CRM Forum

When Microsoft Dynamics CRM Is Too Smooth, Here's How to Sabotage Your Internal Competition

NAV Insights

Am I Too Big for Microsoft Dynamics NAV?

How Konica Minolta Got Rid of the Paper and Quickened Its Sales Order Process

Increased profitability due to fewer order errors, and a reduction in rework
CRM Musings

Upside-Down Positioning: Just Who Should Be Using CRM Online and Hosted Solutions?

CRM Musings

CRM Musings explores strategic and operational challenges having to do with implementing Dynamics CRM.
Dynamics Introspective

Microsoft Makes It Official: CRM Online Now Generally Available in Two Packages

In Initial Promo of CRM Online, Microsoft Trashes

Dynamics CRM Faces New Challenges from Saleforce-Google Alliance

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