A selection of announcements from the Dynamics partner channel
The SMB-focused marketing and sales technology firm was sold by Accel/KKR
City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365 CRM (CE)
Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM
Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Enterprise Bank decided it was time to replace an older CRM system
Logan University Saves 20% on SMS Texting and Countless Hours using native Microsoft integration

With a new CRM and a generation of students preferring text messages over emails, the institution recognized an opportunity to modernize its communications strategy
Microsoft Dynamics & SMS/Text Messaging Platforms: 7 Things to Consider

It’s important to find a truly native integration in order to realize the full benefit of using SMS/texting
(Infographic) 7 Key Clauses Commonly Found in SaaS Contracts

This infographic breaks down seven key clauses found in most SaaS contracts
- AP Automation
- Advanced Pricing
- Associations
- BI and Reporting
- Bill Of Material Mgmt
- Billing
- Budgeting
- Business Central
- Business Performance Mgmt
- CPQ (Configure, Price, Quote)
- Complex Billing
- Consumer Goods
- Contract Management
- Customer Relationship Mgmt
- Customer Service
- Dynamics 365
- Dynamics GP
- Dynamics NAV
- Finance and Operations
- Financial Management
- Financial Services
- Freight Management
- IT Service Management (ITSM)
- Invoice Processing
- KPIs
- Marketing
- Microsoft Office 365
- Revenue recognition
- SaaS
- Sales & Marketing
- Sales Quoting
- Sales and Operations Planning
- Sales/Product Configurator
- Service Management
- Software
- Subscription Management
- Subscription billing
(Infographic) Build a SaaS Migration Roadmap with 7 Best Practices

This infographic covers the 7 best practices to help companies map a custom roadmap for SaaS migration
- AP Automation
- Accounting
- Advanced Pricing
- Automotive
- BI and Reporting
- Bill Of Material Mgmt
- Billing
- Business Central
- CPQ (Configure, Price, Quote)
- Complex Billing
- Configuration & Development
- Consolidation Accounting
- Consumer Goods
- Customer Relationship Mgmt
- Dynamics 365
- Dynamics GP
- Dynamics NAV
- Finance and Operations
- Financial Management
- Financial Services
- Invoice Processing
- KPIs
- Marketing
- Marketing Automation
- Microsoft Office 365
- SaaS
- Sales & Marketing
- Sales and Operations Planning
- Software
- Subscription Management
- Subscription billing
Using Multiple Lead or Scoring Models to Deliver the Right Message Across the Customer Journey

Tracking and assigning values to prospect activity is just one small piece of the customer journey. Contact scoring has a place across the entire customer lifespan
eLogic will contribute to Avanade’s new Intelligent Sales & Services offerings, according to the companies
Going beyond traditional, disparate marketing and sales tactics and building a unified strategy
Booklet | Why retailers are flocking to e-commerce subscription models

3 subscription models that are particularly effective for retailers
- Accounting
- Auditing
- BI and Reporting
- Banking
- Bill Of Material Mgmt
- Billing
- Budgeting
- Business Central
- Business Performance Mgmt
- Consolidation Accounting
- Consumer Goods
- Contract Management
- Customer Relationship Mgmt
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Energy
- Expense Management
- Finance and Operations
- Financial Management
- Financial Services
- Healthcare
- Hospitality
- Insurance
- Inventory Management
- Manufacturing
- Manufacturing
- Marketing
- Microsoft Office 365
- Pharmaceuticals
- Power platform
- Real Estate
- Rental
- Retail
- Software
- Subscription Management
- Subscription billing
- Supply Chain Management
- Tax and Accounting
- Telecommunications
- Telemarketing
- Utilities
- Warehouse Management
Signature HealthCARE Saves $120,000 a Year While Scaling from 55 to 239 Entities

Signature HealthCARE streamlined accounting and enabled their team to shift from over 55 databases to just one
- AP Automation
- Accounting
- Aerospace & Defense
- Architecture
- Automotive
- Azure
- Billing
- Budgeting
- Business Performance Mgmt
- Business Process Mgmt
- Complex Billing
- Consumer Goods
- Contract Management
- Customer Relationship Mgmt
- Data Management
- Distribution
- Distribution
- Dynamics GP
- E-Commerce
- Financial Management
- Financial Services
- Food & Beverage
- Health & Wellness
- Healthcare
- Hospitality
- Insurance
- Inventory Management
- Legal
- Lumber
- Manufacturing
- Marketing
- Microsoft Office 365
- Multi-Entity Management
- Pharmaceuticals
- Power platform
- Software
- Tax Management
- Tax and Accounting
- Transportation
- Utilities
MB2 Dental Scales Monthly Invoicing for 250 Locations Without Adding Overheads

MB2 Dental needed a way to process thousands of monthly invoices across 250 locations without adding additional overhead
- Accounting
- Aerospace & Defense
- Architecture
- Associations
- Automotive
- Billing
- Boating
- Budgeting
- Business Performance Mgmt
- Business Process Mgmt
- Complex Billing
- Construction
- Consumer Goods
- Contract Management
- Customer Relationship Mgmt
- Design & Decorating
- Distribution
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- E-Commerce
- Energy
- Engineering
- Financial Management
- Financial Services
- Food & Beverage
- Forecasting
- Furniture
- Health & Wellness
- Healthcare
- Hospitality
- Industrial Equipment
- Insurance
- Life Sciences
- Lumber
- Manufacturing
- Manufacturing
- Marketing
- Media & Entertainment
- Medical Devices
- Metals
- Microsoft Office 365
- Pharmaceuticals
- Property Management
- Purchasing
- Software
- Tax and Accounting
- Telecommunications
- Telemarketing
- Transportation
- Travel & Leisure
- Utilities
Case study: Sunshine 811 Saves $15,000 Annually by Streaming Recurring Billing with Subscription Billing Suite

Sunshine 811 struggled to gain complete visibility of its billing processes. Discover their journey to streamlining recurring revenue
- Accounting
- Auditing
- Automotive
- Banking
- Bill Of Material Mgmt
- Billing
- Budgeting
- Business Performance Mgmt
- Business Process Mgmt
- Complex Billing
- Consolidation Accounting
- Construction
- Consumer Goods
- Contract Management
- Customer Relationship Mgmt
- Customer Service
- Distribution
- Distribution
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Dynamics GP
- Dynamics NAV
- Dynamics SL
- Education
- Energy
- Financial Management
- Financial Services
- Forecasting
- Health & Wellness
- Healthcare
- Hospitality
- Hosting Services
- Industrial Equipment
- Insurance
- Invoice Processing
- Manufacturing
- Media & Entertainment
- Microsoft Office 365
- Pharmaceuticals
- Power platform
- Professional Services
- Real Estate
- Rental
- Retail
- Software
- Staffing & Recruiting
- Subscription Management
- Subscription billing
- Tax and Accounting
- Telecommunications
- Telemarketing
- Transportation
- Utilities
Booklet | Build a Financial Backbone for Sustainable Hospitality Expansion

Best practices and resources to build the financial backbone necessary to enable a successful hospitality expansion
- Accounting
- Auditing
- Azure
- BI and Reporting
- Billing
- Business Central
- Business Performance Mgmt
- Complex Billing
- Consumer Goods
- Customer Relationship Mgmt
- Customer Service
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- Energy
- Enterprise Asset Mgmt
- Finance and Operations
- Financial Management
- Financial Services
- Health & Wellness
- Healthcare
- Hospitality
- Hosting Services
- Insurance
- Invoice Processing
- Manufacturing
- Microsoft Office 365
- Multi-Entity Management
- Payment Processing
- Power platform
- Project Management
- Rental
- Revenue recognition
- Service Management
- Tax Management
- Tax and Accounting
- Telecommunications
- Travel & Leisure
Balancing Operational Excellence and Customer Value in Business Process Outsourcing

Reinventing the back office to drive customer value
- AP Automation
- Accounting
- Automotive
- Azure
- Banking
- Business Process Mgmt
- Collections Management
- Consumer Goods
- Content Management
- Credit Card Processing
- Customer Experience (CX)
- Customer Relationship Mgmt
- Data Migration
- Distribution
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- Energy
- Enterprise Architecture
- Enterprise Asset Mgmt
- Financial Services
- Food & Beverage
- Governance, Risk, and Compliance (GRC)
- HR Management
- Health & Wellness
- Healthcare
- IT Asset Management (ITAM)
- Insurance
- Inventory Management
- Labor Management
- Life Sciences
- Marketing Automation
- Microsoft Azure
- Microsoft Excel
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Oil
- Order Management
- Pharmaceuticals
- Power platform
- Process Manufacturing
- Procurement
- Professional Services
- Regulatory Compliance
- Retail
- Retail POS
- Risk Management
- SaaS
- Sales & Marketing
- SharePoint Server
- Software
- Staffing & Recruiting
- Supply Chain Execution
- Supply Chain Management
- Tax and Accounting
- Telecommunications
- Transportation
- User Management
- Utilities
- Warehouse Management
- Waste Management
- Workflow Management
How Dynamics 365 CE Partners Can Support Membership Growth in a Changing World

Best practices and technologies for membership organizations and associations to meet modern and changing demands
How to Efficiently Capture Customer Data Through Digital Smart Forms

See how customers or employees can easily complete complex data capture tasks, and generate personalized, relevant documents in minutes