Customer Relationship Mgmt

Synthesizing the Customer Engagement Maturity Model

Digital transformation can help you reconsider customer engagement

Guide: 3 Keys to Successful Microsoft Dynamics 365/CRM Adoption

Download this guide for your step-by-step game plan to a successful Microsoft Dynamics CRM (Dynamics 365) journey

How to Align IT and Marketing

Why and how to bring these teams together

See the Latest CRM/Dynamics 365 Omnichannel Solution Co-developed by Microsoft and CaféX (Recorded Webcast)

Watch this recorded webinar to see the latest CRM/Dynamics 365 omnichannel solution co-developed by Microsoft and CaféX.

Machine learning: Extracting your strategy from your data

Build Better CRM Charts (Recorded Webcast)

Watch this informative webcast for an exploration of best practices for designing and creating charts in CRM.

Your Roadmap to Intelligent Assisted Customer Support

Deliver more effortless and efficient support experiences
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