What our recent experience has taught us about successful partner-to-partner engagements
The Ultimate Guide to Customer Retention

The insight and resource recommendations you need to improve your retention rates
10 Accounts Payable KPIs You Should Be Measuring

If you want to get an accurate read on AP performance and identify areas of improvement, we suggest you start with these 10
- AI and Machine Learning
- AP Automation
- Accounting
- Aerospace & Defense
- Automotive
- BI and Reporting
- Boating
- Budgeting
- Business Central
- Business Performance Mgmt
- Business Process Mgmt
- Chemicals
- Collections Management
- Construction
- Consumer Goods
- Contract Management
- Credit Card Processing
- Customer Experience (CX)
- Customer Relationship Mgmt
- Customer Service
- Data Integration
- Document Automation
- Document Imaging
- Document Management
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- EDI
- Electronics
- Energy
- Expense Management
- Fabless Semiconductor
- Finance and Operations
- Food & Beverage
- Footwear
- Furniture
- Government
- Health & Wellness
- Healthcare
- Hospitality
- Hybrid
- Industrial Equipment
- Internet of Things (IoT)
- Invoice Processing
- Jewelry
- Life Sciences
- Lumber
- Manufacturing
- Medical Devices
- Metals
- Minerals
- Oil
- Payment Processing
- Pharmaceuticals
- Professional Services
- Rental
- Retail
- Sales Order Processing
- Specialty Vehicles & Boats
- Sports
- Staffing & Recruiting
- Telecommunications
- Telemarketing
- Textile & Apparel
- Transportation
- Travel & Leisure
- Utilities
- Waste Management
- Windows & Doors
How eCommerce is Transforming the B2B Buying Experience

A deep dive into the impact that eCommerce is having on the B2B market
Survey Results: Dynamics Customer Benchmarking Report

Explore data from over 260 participants, benchmarking and comparing your marketing and sales strategy, progress and future plans.
A selection of announcements from the Dynamics partner channel
- AP Automation
- Aerospace & Defense
- Associations
- Business Central
- Customer Engagement
- Customer Experience (CX)
- Customer Relationship Mgmt
- Customer Service
- Document Automation
- Document Management
- Dynamics 365
- Dynamics NAV
- Food & Beverage
- Invoice Processing
- MSDW Audio
- Manufacturing
- Sales & Marketing
- Software
Presenters offer a sneak preview of the information attendees can expect to take away from the event
A selection of announcements from the Dynamics partner channel
The SMB-focused marketing and sales technology firm was sold by Accel/KKR
City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365 CRM (CE)
Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM
Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Enterprise Bank decided it was time to replace an older CRM system
Logan University Saves 20% on SMS Texting and Countless Hours using native Microsoft integration

With a new CRM and a generation of students preferring text messages over emails, the institution recognized an opportunity to modernize its communications strategy
Microsoft Dynamics & SMS/Text Messaging Platforms: 7 Things to Consider

It’s important to find a truly native integration in order to realize the full benefit of using SMS/texting
(Infographic) 7 Key Clauses Commonly Found in SaaS Contracts

This infographic breaks down seven key clauses found in most SaaS contracts
- AP Automation
- Advanced Pricing
- Associations
- BI and Reporting
- Bill Of Material Mgmt
- Billing
- Budgeting
- Business Central
- Business Performance Mgmt
- CPQ (Configure, Price, Quote)
- Complex Billing
- Consumer Goods
- Contract Management
- Customer Relationship Mgmt
- Customer Service
- Dynamics 365
- Dynamics GP
- Dynamics NAV
- Finance and Operations
- Financial Management
- Financial Services
- Freight Management
- IT Service Management (ITSM)
- Invoice Processing
- KPIs
- Marketing
- Microsoft Office 365
- Revenue recognition
- SaaS
- Sales & Marketing
- Sales Quoting
- Sales and Operations Planning
- Sales/Product Configurator
- Service Management
- Software
- Subscription Management
- Subscription billing
(Infographic) Build a SaaS Migration Roadmap with 7 Best Practices

This infographic covers the 7 best practices to help companies map a custom roadmap for SaaS migration
- AP Automation
- Accounting
- Advanced Pricing
- Automotive
- BI and Reporting
- Bill Of Material Mgmt
- Billing
- Business Central
- CPQ (Configure, Price, Quote)
- Complex Billing
- Configuration & Development
- Consolidation Accounting
- Consumer Goods
- Customer Relationship Mgmt
- Dynamics 365
- Dynamics GP
- Dynamics NAV
- Finance and Operations
- Financial Management
- Financial Services
- Invoice Processing
- KPIs
- Marketing
- Marketing Automation
- Microsoft Office 365
- SaaS
- Sales & Marketing
- Sales and Operations Planning
- Software
- Subscription Management
- Subscription billing
Using Multiple Lead or Scoring Models to Deliver the Right Message Across the Customer Journey

Tracking and assigning values to prospect activity is just one small piece of the customer journey. Contact scoring has a place across the entire customer lifespan
eLogic will contribute to Avanade’s new Intelligent Sales & Services offerings, according to the companies
Going beyond traditional, disparate marketing and sales tactics and building a unified strategy