Heidi Neuhauser
Heidi is a Partner at Reenhanced. She is a Microsoft MVP for Business Applications and is passionate about user adoption, out-of-the-box configuration tools, Dynamics 365 and the Power Platform.
Articles
What do you need to know to get up and running with building excellent model-driven apps?
15 new and updated capabilities that are sure to improve customer experiences
Highlights from Sales, Marketing, and Customer Service apps, plus some Power Platform priorities
A new mobile sales experience, service integrations, a quickly approaching deadline for customers, and a lot more
- CPQ (Configure, Price, Quote)
- Customer Engagement
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Dataverse (CDS)
- Dynamics 365
- Marketing
- Mobile Applications
- Power Apps
- Power Automate
- Power BI
- Power Pages (Power Apps Portals)
- Power platform
- Sales
- Sales & Marketing
- Sales & Ops Planning
- Sales/Product Configurator
To embrace the change that comes along with a D365 CRM project or enhancement, make sure that you have established an internal change management team.
When you are planning for a Dynamics 365 Customer Experience project or enhancement, change is coming to your organization.