Using Dynamics AX or NAV? Here are 8 Tips on How to Make Your B2B Customers Utilize Your Webstore

Taking orders online instead of by phone, e-mail, or fax, is a transformation that most wholesalers and manufacturers are either planning for, or going through these days. And they should, because online order taking is usually more cost effective than more ‘traditional’ ways of handling transactions. Perhaps more important: a good webstore will also boost your sales, since you have much more possibilities to promote specific products, leading to cross and upsells, and also simply by the fact that you can take orders 24/7.

One of the challenges in successfully launching a (B2B) webstore (or also called online order portal), is to not only set it up, but also make sure that it’s being adopted by your customers. To help you with this challenge we have come up with 8 suggestions that will help you be successful.

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