The Paperless Utility: Understanding the Benefits of ECM
published by Perceptive Software
ECM offers obvious benefits in terms of customer service, business continuity and compliance. But with budgets tighter than ever, utilities must be able to estimate a return on investment — and start seeing that return in a reasonable amount of time.
This white paper discusses:
- Some factors to consider in calculating ROI from ECM technology;
- Several key factors to consider as you evaluate solutions;
- A brief case study of the benefits that Mid-Carolina Electric Cooperative received from implementing ECM technology.
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