Mobilizing Your CRM: Exploring the Benefits and Considerations

CRM software consistently remains a top priority area of investment. To gain a competitive edge, companies which today rely on a distributed workforce need to ensure their mobile employees have instant, convenient, on-the-go access to customer and corporate data. It is essential that these companies equip their mobile professionals with technology that allows them to operate in the most productive and efficient way. Until recently, mobile staff did not have an effective mobile solution providing them valuable customer insight while on-the-go, at the customer site, or traveling.

This white paper discusses:
  • Examples of scenarios that illustrate ways in which Mobile CRM can help enable distributed workforces in building and maintaining stronger customer relationships, with improved productivity, efficiency and lower costs.
  • Key issues for consideration in evaluating potential solutions.
  • Details of a leading mobility solution for Dynamics CRM.
  • A requirements checklist to assist in your evaluation of potential solutions.

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