Microsoft Dynamics White Papers

Search and browse through our database of vendor and analyst white papers to help you expand your knowledge on a host of Microsoft technology-related topics.

The Dirty Little Secrets of CRM: Why Your Customer Service Is Not as Good as You Think It Is

enVista

3 Secrets all Dynamics CRM customers should know about customer service

Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM

Simplify Modernization: Leverage the Tech You Already Use

Arctic IT

In this Market Trends Report, we explore how consolidating cloud efforts around a Microsoft environment can help your employees deliver services to citizens securely and seamlessly

Azure Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Field Service Government Power Platform

How to Automate Dynamics 365 Testing

Leapwork

Download the complete 2024 guide to assuring the quality of your Dynamics 365 systems

Business Central Dynamics 365 Finance and Operations Quality Control User Management

Field Service Management with Microsoft Dynamics CRM

PowerObjects, An HCL Technologies Company

Field service management is about being able to connect with your most important asset; your customers

Customer Engagement Dynamics 365 Dynamics CRM Field Service Field Service

Cyber Awareness: Better Appreciating the Human Risk Factor in Your Cyber Security Strategy

Prodware

Addressing cyber threats does not boil down to merely overhauling your technology.

Aerospace & Defense Agriculture Architecture Associations Automotive Azure Boating Chemicals Construction Consumer Goods Design & Decorating Design & Living

Infographic: 7 Reasons to Upgrade from AX 2012 to D365 F&SCM

Sikich

Why are businesses upgrading their ERP systems to Microsoft Dynamics 365 Finance and Supply Chain Management?

Aerospace & Defense Automotive Construction Consumer Goods Distribution Dynamics 365 Dynamics AX Education Finance and Operations Financial Management Industrial Equipment Manufacturing

Redefine Supply & Demand with Microsoft's Intelligent Order Management (IOM)

Mazars

Adding Microsoft's IOM to your business operations can help mitigate customer order lifecycle hiccups

Architecture Bill Of Material Mgmt Commerce Distribution Dynamics CRM Dynamics RMS Field Service Manufacturing Microsoft Corporate Order Management Power Apps Portals Project Operations

Modern Finance: Transformation Principals for a Modern CFO

sa.global

A guide for CFOs to begin their Modern Finance journey outlining the areas they should focus on

Azure Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Financial Management Power Platform

6 Steps to Build a Business Case for Paperless Automation

Metafile

So, if you’re ready to get leadership on-board with a paperless automation investment and implementation, here are some tips to put together a thorough and convincin...