ROI and Enterprise Content Management: Generating Measurable Results Across the Enterprise

Enterprise Content Management (ECM) software can dramatically reduce costs, and thereby improve a company's bottom line.

This paper provides guidance for how to combine the right technology with the right approach, as follows:

  • Determining which feature sets are most important in assessing ECM software;
  • Why truly integrated products offer the best opportunity for improving ROI;
  • Four ECM attributes that empower customer self-sufficiency;
  • How to assess an ECM's benefits across the enterprise;
  • Five case studies that illustrate ECM's benefits.

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