The workflow management capabilities within Dynamics AX 2009 reflect an underlying conceptual model than can be applied to an approval process for differentsituations, ranging from the simple to complex.   A layman's understanding of this conceptual model can help youframe a solution approach to each situation. Some example situations include the approval process for purchaserequisitions and new items. 

The conceptual model within Dynamics AX 2009 involves workflow templates and workflow configurations.  A workflow template provides the framework for creating a workflow configuration, which can then be tailored to represent a specific approval process.  Each situation requires a different workflow template, since the nature of the starting point, the relevant information, andthe action upon approval will vary for each situation.  In addition, you will likely create multiple  workflow configurations from a workflow template to model variations in thesituation. 

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