Article

Visualizing Risk in Microsoft Dynamics Using Business Process Mapping

by Andy Snook
President and CEO, Fastpath, Inc., Fastpath Solutions

If implementing Microsoft Dynamics is like building a house, then business process maps are the blueprints. You shouldn't start hammering without blueprints and you shouldn't start implementing without process maps. They provide a clear overview into how the business operates, the individuals responsible for each step in the process and the systems required to complete the activities. A well-developed process map is the baseline for system configuration, end user security and training, product documentation, and system customization. 

Evidence for the importance of process maps in implementation success can be found in the investment Microsoft has made in the Microsoft Dynamics Lifecycle Services Business Process Modeler. This is a free tool for Dynamics AX customers and partners that provides template maps linked to end user training and security. 

Another benefit of business process maps is that they clarify how risks manifest themselves in key business processes and systems including Microsoft Dynamics. One of the main challenges in auditing Microsoft Dynamics is that it sits between key teams; finance and IT. Is payables risk management finance's responsibility because it is an AP process or is it IT's because it involves Microsoft Dynamics and SQL Server? A business process mapping session helps individuals visualize that the risk belongs to both teams and helps them agree that their responsibilities are inexorably linked.

Using the risk framework we discussed in the previous article as a guide, pick the highest risk processes to map first. In many organizations, this will involve the procure-to-pay or order-to-cash business cycles.

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About Andy Snook

Andy is Certified in Risk and Information Systems Controls (CRISC) as well ascertified in Microsoft Dynamics and SAP.  

He has been designing audit and compliance solutions for over 13 years and has assisted with compliance projects at more than 100 companies. Under hisleadership, Fastpath has grown to support more than 1,000 companies in over 30 different countries and is recognized as an Industry Leader by the Institute of Internal Auditors. 

Prior to his time at Fastpath, Andy was a financial systems implementation consultant for Microsoft Dynamics and an SAP management consultant with Ernst & Young. He graduated from the University of Notre Dame with degrees in Economics and Computer Applications.

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