Upgraded search, navigation, tools will revive PartnerSource, CustomerSource, Microsoft Dynamics team says

Sometimes change feels good right away, other times it's the start of a journey toward what everyone hopes will bring good things soon.

The latter appeared to be closer to the case when Microsoft took its first steps in overhauling PartnerSource and CustomerSource, the company's primary online resources for Dynamics ERP and CRM partners and customers.

Adjusting to change

While the need for an upgrade is seen as long overdue by most, users seem to have been caught off guard. They weren't exactly sure the changes they saw were going to be a good thing.

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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