Relationship Insights for Dynamics 365 now in preview

The Microsoft Dynamics 365 team has announced that Relationship Insights for Dynamics 365 is now in preview.

Relationship Insights takes advantage of the data integration and artificial intelligence (AI) capabilities built into Microsoft Azure to combine and analyze a company's Dynamics 365 and Microsoft Outlook data, the team stated in a blog post.

It uses the insights derived from this analysis to offer features that help guide a user's daily work, find critical opportunities, manage email communications, identify actionable email messages and propose the best way to continue work.

Because the features of Relationship Insights are context sensitive, the information they present and the suggestions they make are always most relevant to whatever you're doing in real time, the team stated. The Relationship Insights suite currently includes the following features: the relationship assistant, email engagement and auto capture.

Microsoft announced Relationship Insights less than a month ago at the Dynamic Communities UG Summit 2016. Scott Guthrie, Microsoft executive vice president, Microsoft Cloud and Enterprise, emphasized that Dynamics 365 - and all Dynamics product to come - will use AI in Cortana to provide the next level of insight.

Rich features, but not yet full-featured

Relationship Insights is currently in preview, meaning that it is considered stable but is still being developed. Microsoft makes preview features available to give customers early access to its products as well as an opportunity to provide feedback, according to the team.

"Preview features aren't meant for production use and may have limited ...