In healthcare industry, opportunities abound to make Microsoft Dynamics CRM a key component of the future

The opportunity to improve health care delivery through technology has never been better, both in terms of the tools and the regulatory climate. Microsoft has taken another step into the healthcare solutions realm through its new partnership with TracFone. The planned solution utilizes Dynamics CRM in combination with patient-facing mobile apps for Windows Phone and backend systems including Office 365 and HealthVault to connect in providers, and insurers.

And the opportunity to build more healthcare focused CRM applications, at least in the US, have never been better - not just for Microsoft but for Dynamics CRM solution providers with industry know-how.

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About Bridget McCrea

Bridget McCrea covers business and technology topics for various publications. She can be reached at bridgetmc@earthlink.net.

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