Moxie, Microsoft Dynamics CRM Partnership Will Focus on Offering System of Record in Multichannel Customer Service

Earlier this month, Microsoft Corp. and Moxie Software Inc., a provider of enterprise social software and customer experience solutions, announced a partnership to provide their customers access to a new integration between  Microsoft Dynamics CRM and Spaces by Moxie at no cost.

The companies held a webinar recently to discuss the new partnership, with the focus on the complimentary capabilities of the solutions and the obvious integration possibilities.

"We are the multi-channel layer. We don't have a CRM system," said Nikhil Govindaraj, vice president of products, Moxie Software.

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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