Microsoft reports strong partner, user uptake of Dynamics AX Lifecycle Services

Microsoft has rolled out the November 2014 release of Lifecycle Services (LCS) for Microsoft Dynamics AX with several new features, as well as new metrics on the tool's uptake in the user and partner community.

"Businesses that use the service today are realizing a 60% drop in days-to-resolution of their support cases," Microsoft said in a recent statement.

Much of the credit for that improvement comes from enhancements like the ability to provision new support environments in Azure that clone the exact AX server setup of the customer, down to the hotfixes and cumulative updates.

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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