From the Microsoft Dynamics CRM Blogs: Connections for Team Selling; CRM Online Time Zones; SSRS Report Performance; Cross-browser Support
Using Connections for Team Selling: At the Microsoft Dynamics CRM blog, Derik Stenerson says he understands that because there are so many great features in CRM 2011, it can be challenging for customers to know which capabilities can be best combined to meet the needs of the user.
"I came across one such situation last week when discussing a feature suggestion that came through our Connect feedback site," he says.
Here's the high level scenario: There are often situations where two or more sales reps need to collaborate on an opportunity, sometimes referred to as the pursuit team. But to do that they have to figure out how to denote the salespeople working on the opportunity and then make it easy for them view the opportunities that they're working on.