Michigan DOC manages complex offender 'timecomp' rules with Microsoft Dynamics CRM-based XRM solution

Michigan Department of Correction

About twenty stakeholders at the Michigan Department of Corrections gathered in a conference room in 2013 to begin their migration away from an aging mainframe offender management system and onto a Microsoft Dynamics CRM-based system. A lifelong veteran of the department spoke up to share his greatest fear about the project.


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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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