How the 'Right' Microsoft Dynamics GP and RMS Integration Can Help Retailers Improve Customer Service and Their Bottom Line

It's time for retailers (or manufacturers and wholesalers with retail channels) to take ownership of their customers' shopping experience. With stiff competition on the web and on Main St. and big box retailers with deep pockets, it almost seems impossible to keep up with advancements in technology and escalating customer demands. But it's not. New integration platforms that do more than move data from point A to point B can help retailers streamline operations by providing the tools to synchronize data and rapidly move transactions, inventory inquiries, order status and customer information between ERP, store locations, and online sales channels. 

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About Jeff Grundey

Jeff is VP of Sales Engineering at nChannel, a complete web-based, multi-channel management platform. nChannel can connect many of the systems you use to manage sales environments and easily manage the operations associated with multi-channel selling - using the systems you already own. Jeff is a 20 year veteran of the retail, financial services and insurance industry.

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