Overcoming ROI Fears About Microsoft Dynamics AX 2009

Whenever the conversation turns to changing or upgrading ERP systems, the question seemingly on the tip of everyone's tongue has to do with ROI: "How am I going to get a return on my investment and how soon can I expect it?" I think it's safe to say that since its introduction over the summer, Microsoft Dynamics AX 2009 has been well received. But interest and buzz aren't enough to quell those persistent fears that attaining ROI from an ERP system just isn't a reality.

As a provider of document process automation solutions, we've had the opportunity to work with a number of Microsoft Business Solutions Partners in an effort to help their clients extend the value of a Dynamics AX investment. So this month, I thought we'd take a different approach to this column, and share an interview my colleague Jon Rivers recently conducted on the topic of ROI as it relates to AX 2009  with Dave Weiner, Dynamics AX Division President of New York City-based Cole Systems Associates.

Q: Dave, given your experience with Microsoft Dynamics AX, what would you estimate to be the length of time required for an...

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