Help in NAV--How We Can Make Things Better

As an observer, it seems to me that Microsoft's Business Solutions division is currently undergoing something of a revolution.

The recently released community technology preview (CTP3) of Microsoft Dynamics NAV 2009 (due out in general release next fall) is one good example. Microsoft is listening to what we as users and partners have to say about the product and is taking action. Dan Brown in his recent blog posting on the NAV Team Blog, writes that the stakeholders of this product are passionate and it is this passion and enthusiasm that helps to drive its overall excellence. This passion is evident from the team and the CTP certainly looks astounding.

Another example of the new listening and caring MBS is the recent posting by the NAV User Education team with examples of the improvements they are making to the online help for the upcoming release. They say they welcome any suggestions, concerns, hopes...