We're Serious About Wanting User Feedback, Insists Head of Microsoft Dynamics AX Team

“Help us help you,” said Dean Lester, AX general manager for Microsoft. “We like to think of ourselves as very accessible. We really do listen and we will take the feedback.”

Lester gave the keynote address at the AXUG Summit on Tuesday and focused on the importance of customer input, how to give effective feedback, and the channels in which to administer comments to Microsoft.

The overarching message of the keynote address?

Customer feedback directly changes products.

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About Katie Morell
As a writer for more than 10 years, Katie Morell has written on topics ranging from travel and technology to crime and politics. She has worked as an editor for a business travel publication out of San Francisco and has also contributed to Bay Area Business Woman, Naperville Sun, Aurora Beacon News, Livingston County Press & Argus, and Michigan Citizen.

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