In Tight Financial Times, Microsoft Dynamics Customers Weigh Value of Maintenance and Support

Each year Microsoft Dynamics ERP customers spend between 15-20% of their software license fees on maintenance and support.

But given the current economy and given that the average ERP system lasts, on average, from 10 to 15 years, it seems to make sense that some companies might want to cancel their ERP maintenance contracts to save money, according to Kevin Cahill, a software selection consultant at Panorama Consulting Group.

In a recent blog post, Cahill said while the idea sounds good on paper, it's not such a good idea in reality. Companies that cancel their maintenance contracts won't have any access to upgrades, bug fixes or access to the latest regulatory changes.

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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