Digital transformation: Manufacturer's success with focus on people, process, technology
I recently had the opportunity to scope and implement a digital transformation (DX) project at a midsize engineer to order manufacturing organization. The objective as defined by the team was to improve their ability to process an increasing number of engineered orders while maintaining the same staff and intellectual property that made this company's product offering unique. The goal of the DX was to keep doing what they do best, in terms of engineered services, but become more efficient in the approach by leveraging information technology.
There are many definitions about what DX is, what it is about, and how you should approach DX. In this article, I will cover three primary areas that we focused on for DX as part of the development and deployment of the technology solution so that the company gained broad acceptance.