Designing Maintainable Workflows in Microsoft Dynamics CRM, Part 2

Non-technical users may come up with high value business ideas for complex workflows within Microsoft Dynamics CRM. In the previous part of this series on designing maintainable workflows, a six-staged structured methodology was introduced, of which the first three stages were covered:

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About Sander Bockting

Sander Bockting is a CRM Consultant at Avanade Netherlands. He obtained his masters degree in Computer Science at the University of Twente with multiple scientific publications, mainly on information retrieval. With years of experience in the field of enterprise scale Dynamics CRM implementations, Sander was technical editor of the "Microsoft Dynamics CRM 2011 Administration Bible" and frequently speaks on CRM events. He is also a passionate photographer.

Avanade is a multinational consulting company founded as a joint venture between Accenture and Microsoft. Avanade delivers Microsoft Dynamics® CRM, ERP, cloud, business intelligence, application development, collaboration and outsourcing solutions to companies across the globe. For more information on our CRM ServiceLine click http://www.avanade.com/crm.

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About Tomas Schulkes

Tomas Schulkes is employed at Avanade Netherlands as an analyst within the CRM Service Line. He studied Computer Science at the University of Twente obtaining his Bachelor's degree in 2011. Tomas takes great interest in developing software solutions using Microsoft technologies, ranging from home automation using the .NET Micro Framework to building enterprise software in Dynamics CRM.

Avanade is a multinational consulting company founded as a joint venture between Accenture and Microsoft. Avanade delivers Microsoft Dynamics® CRM, ERP, cloud, business intelligence, application development, collaboration and outsourcing solutions to companies across the globe. For more information on our CRM ServiceLine click http://www.avanade.com/crm.

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minivan