Why Microsoft Dynamics CRM Users Need to Shift Focus from Applications to Scoping for Integration

The time of the standalone application is long past. Nowadays, in most projects, applications are expected to be integrated into the customer's architectural landscape.

The integration can be pretty basic, like integrating with Outlook or integrating with a website for retail purposes. Also very common is the integration with back office applications like Siebel, SAP or Dynamics ERP software (e.g. NAV, AX, GP).

The last couple of years, we are seeing an increase in collaboration with document management applications. One functionality that Microsoft Dynamics CRM is missing is solid solutions for document management. Certainly a logical (Microsoft) solution is SharePoint. These applications can be integrated and enhanced with accelerator Enterprise Search.

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About Sandor Schellenberg

Sandor Schellenberg is the owner and founder of friendlyITsolutions, which mainly focuses on Microsoft Dynamics CRM and related software in the Microsoft stack. He is a Senior Microsoft Dynamics CRM Consultant/Solution Architect and is specialized in data migration & integration. In autumn 2009 his work was recognised and rewarded with a invitation to Scribe Software MVP Program. 

His roots in Microsoft-based Internet technologies go back more than twelve years, and since 2005 he has specialized in Microsoft Dynamics CRM. Starting with his first guest post on the blog of Menno te Koppele, he decided to start his own blog, Friendly Microsoft CRM Monster, a blog with a wink. The blog is widely read in the Dynamics CRM community and focused mainly on Microsoft Dynamics CRM technical and integration/migration topics.

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