Money Talks, So Why Are Your Microsoft Dynamics AX Payment Documents Whispering?

Of all the documents your business distributes, whether it's to suppliers, partners, or employees, perhaps none has a higher read-rate than payments. That shouldn't come as a surprise--after all who doesn't like to get paid? But unlike other types of documents (i.e. invoices, monthly statements), which are used to communicate a wide variety of messages and notifications, the information contained within a payment pales in comparison. For many organizations, providing the information relative to the payment - and nothing else - represents a missed opportunity, one that can lead to reducing operational costs and improving sales.

Providing More Than a Dollar Amount

Processing outbound payments has traditionally been viewed as a process with little value-add, and an overhead cost that needs to be minimized. As a result, many organizations have adopted a ‘just the facts approach' to payment information, choosing a one-size-fits-all payment details section that accompanies a check or payment voucher. Among businesses' core constituencies, however, there is an opportunity to deliver targeted messages or information to specific recipients. Let's take...